Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: State review
from Conneticut
Verified Purchase:Yes
I purchased the premium with 5 federal and 1 state. I efiled my federal fine but I was surprised and disapointed to learn for the state i doenlaoded the software progrsm but I had to pay to efile the 1 state. That was not explained on the packaging.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: 20plusyearuser
from Ohio
Verified Purchase:Yes
Not happy. Wanted to print only the first two pages of the 1040SR. Had to print all 9 pages of it. Multiple times. HP charges me by the page. Ink ain't cheap. Seriously considering switching programs next year. Trying to print the depreciation summary was a nightmare.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Knowereman26
from TN
Verified Purchase:Yes
The error checking needs more definitions of IRS acronyms and suggestions for correcting errors.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OHIO
Verified Purchase:Yes
i have used H&R for several years. Has worked out fine.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
I've used HR Block Premium software for over 10 years. It is easy to use, pre-loads prior year information, has super step-by-step data input questions, provides help assistance, and has great tools for reporting. The refund was direct deposited within a week.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kostka
from Greater Pittsburgh metropolitan area
Verified Purchase:Yes
This program is great. A sequence of questions and easy navigation to do taxes. We like it a lot
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bs54
from Jacksonville, Arkansas
Verified Purchase:Yes
I have used this edition for many years and it is easy to u see and very helpful.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Leave unanswered
Verified Purchase:Yes
My tax guy does my return so I can't really answer your questions but everything seems to have worked great.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock