Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Wisconsin return
Verified Purchase:Yes
The program has flaws in it and I have told them for years and they have done nothing to fix it, the state program for Wisconsin has it if you claim mileage, you have to claim back part of mileage as income for Wisconsin
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: horsebuddy
from Spring Creek, NV
Verified Purchase:Yes
I really needed to catch up on prior year extension and the software was easy even though I had to mail my return
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Red61
from Yardley PA
Verified Purchase:Yes
I have used H&R B lock software for a few years and find it very informative and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RR2026
from central Iowa
Verified Purchase:Yes
Been using Block tax software for years, always excellent and accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sparta nj
Verified Purchase:Yes
I have been using this software for many years. It is easy to use and allows importing financial info from my accounts. Since there are few annual changes, it is familiar to use each year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: agro1
from CA
Verified Purchase:Yes
Overall this is a very good program, although the features seem to be pared down on each iteration, especially those that use to be included, e.g. comparisons of this return with national central tendencies, that were very useful. And, too much increased dependence on references to IRS dics rather than H&R digesting these documents for common, plain English summations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Cass32
from Illinois
Verified Purchase:Yes
I have been using HR Block for several years now, and overall it is easy to use and thorough, and I am quite satisfied. I do have one quibble: for the last 3 years I have not been able to file online, no matter how many corrections I make or what I do. There seems to be a glitch. My friend also had trouble efiling. We have given up and printed and mailed, but that is not very convenient. I hope HRBlock can fix the glitches soon.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
I've used H & R Block software for as long as I can remember, it's easy to follow, prompts for your info, checks for the obvious errors and easy to file online with.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock