Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Easy to use!
on March 28, 2026
Posted by: Li66
Very easy to use. Don't need any CPA or even accounting knowledge. Just answer the questions step by step. Make sure all number you entered are correct. that's it.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ed123123
Verified Purchase:Yes
I'm happy overall with the product and have used it for years. The negative is the cost of filing the state return which is excessive in my opinion. Since the standard deduction has increased and I'm now age 65 and so is my spouse, the short form would be much less costly to complete.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LAB626
from Edgewood, NM
Verified Purchase:Yes
I always use this software. Some of the topic explanations in the 2025 version were a bit hard to grasp. Otherwise, I got my taxes completed and am getting a nice refund!
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: marone
from maryland
Verified Purchase:Yes
was glad that h and r supported win 10. had some initial problems getting started with the program. after some stressful times getting things to work was able to complete taxes. will i use h and r next tax season.
a year away so we will see
a year away so we will see
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block for MAC does well except for Printing Re
on March 28, 2026
Posted by: tausc
from Elverson, PA
Verified Purchase:Yes
I have been using H&R Block software for many years. The program is very easy to follow and allows tax filing to be very easy.
The reason for 4/5 stars is due to printing the tax returns. The MAC H&R Block software does not allow printing to occur normally. I even tried print to PDF and the PDF file printing is still messed up. Please fix this issue!!!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have used the H&R Block tax software for a number of years now and I am very satisifed with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cary NC
Verified Purchase:Yes
The software takes considerable amount of time to get accustomed to using it.
It would be nice if it would proforma as completely as it does in TPS used in the tax offices.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DubbaH
from Atlanta, Ga
Verified Purchase:Yes
Takes care of anything I throw at it. Handles complicated tax situations with ease. Well worth what i paid for it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock