Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Bonita Springs Gl
Verified Purchase:Yes
I have used this product for many years. Has always been easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BOTMAN
from SPAMTANA
Verified Purchase:Yes
Every company that SPAMS my email with a review like this gets the worst possible rating. You need to learn to STOP SPAMMING somehow!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Waco, TX
Verified Purchase:Yes
Great assistance tool that really helps to maximize your refund. Easy to understand and explains new tax laws.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Csmith27
from Upper Marlboro, MD
Verified Purchase:Yes
Overall I love the ease of use, but I can’t stand the online version. I prefer the version that allows you to download an executable. I completed our full tax returns with the online version and when I got to checkout I needed a code and I never received one so I was unable to checkout. I had to go to my parents house and use their software and re-do our tax return all over
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wojo68
from Springfield, MA
Verified Purchase:Yes
I have used H&R Block tax software for many years and I admit it gets better every year, more helpful and accurate!
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gbennett002
from North Carolina
Verified Purchase:Yes
Ive been using h&r block software for over a decade. Maybe two decades. Year after year the developers put out everything anyone needs to properly prepare their return. I never look anywhere else.
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NAaa⁰
from Mouseland Florida
Verified Purchase:Yes
Been using the program ( and predecessor) for over three decades.
This year's late update concerning Schedule K connected items was quite late in the time-line ( or timeliness) of filing return by April deadline.8
This year's late update concerning Schedule K connected items was quite late in the time-line ( or timeliness) of filing return by April deadline.8
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Kay2CV
from California
Verified Purchase:Yes
Excellent Federal return software. Thorough updates ensure an accurate tax return. Took 1 star off because California State return still requires manual entries of data from Federal return. There has got to be a way to AUTOMATICALLY import and integrate ALL data from Federal return into the very convoluted California return.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock