Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Galveston, TX
Verified Purchase:Yes
I have been using this software for many years. I have always been happy with it and have had no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lansdale, PA
Verified Purchase:Yes
Software is OK, with some annoyances. Most annoying of which — and which was the same last year — is that automatic updates of Fed and states did not work on my Mac Mini M4. I had to search for the manual update files, download them and run each separately. If I am going to use this again next year (instead of turning back to TurboTax, which I would rather not), HRBlock will have to get on the stick and fix.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Lauderdale, Fl
Verified Purchase:Yes
I was disappointed that the Merrill Lunch upload of 1099 data didn’t work
Cons: Hard to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
Easy to use with great step by step instructions. Have been using their programs for last 20 years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HR Block 2026 NY
from Fayetteville NY
Verified Purchase:Yes
I've been using H &R Block software to prepare my taxes for several years. It's easy to use, and carries forward last year's data provided you use the same computer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EasyTaxPayer
from Caifornia
Verified Purchase:Yes
The application is not stable. The values can be changed to a different value between different w2 forms, among 1098 forms. My name was imported wrong from prior year records This is very risky for user.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Elyodde
Verified Purchase:Yes
I've used this program for decades and, overall, it does a good job. My problem is the code provided for submitting my federal return didn't work and it cost me extra to file.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dxradio
Verified Purchase:Yes
lifetime turbotax user. switched because of the many problems i have experienced with tt. i will not look back and glad i made the switch
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock