Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
Verified Purchase:Yes
Great product. Well worth the money spent. I highly recommend this.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kevin010101
from austin TX
Verified Purchase:Yes
Did MLPs correctly without all the turbo tax nonsense
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob27778
from Minnesota
Verified Purchase:Yes
I've used Turbotax in the past and found it to be better for more complicated tax matters. H&R Block was not as good handling the Schedule K information or in calculating and creating vouchers for estimated taxes for federal and state.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Frank72
from Texas
Verified Purchase:Yes
I buy this tax software every year because it is so easy to use and has great guidance on what the tax laws require.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jeffs95033
from 95033
Verified Purchase:Yes
The security/authentication mechanism you use to register the main SW and to acquire the state module does not work on any enterprise WIndows PC that is managed by a company. Those PCs do not allow apps to initiate internet transactions, so I am unable to use your SW on the PC I normally use for everyday business. Luckily I have a secondary private PC that lets me continue using your product. Otherwise I would have to use a different tax-prep product instead.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ghisela
from New Hampshire
Verified Purchase:Yes
It worked seamlessly.
There were no red flags in the online return that was submitted, and in the end, I got my refund just over two weeks later. I will ask later, after the tax-season-dust settles, for clarification on one note that came up during the preparation, but this didn't compromise the return itself.
There were no red flags in the online return that was submitted, and in the end, I got my refund just over two weeks later. I will ask later, after the tax-season-dust settles, for clarification on one note that came up during the preparation, but this didn't compromise the return itself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: aleng
Verified Purchase:Yes
I bought the premium version, but it doesn’t address the scenario related to getting married in the middle of the year and switching to my husband’s health insurance. I used to have high deductible insurance and was eligible to save in a Health Savings Account. But my husband’s insurance is not a high deductible option. The software doesn’t cover the scenario and I am unsure if my filing was correctly handled.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Stick with turbo tax. This does work, but clunky.
on May 9, 2026
Posted by: Wapas
from Great state of California
Verified Purchase:Yes
very clunky compared to turbo tax. Seemed like the author had never done taxes before. I did get my taxes filed. Would probably not realized if not using turbo tax for the last 10 years.
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock