Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
This product is difficult to use and contradictory.
on May 15, 2014
Posted by: ebelh8
At several points (e.g.. K1) you are on your own as far as trying to figure out what information to enter, where to enter it, and how it should be entered.
While preparing my federal return in April, I chose not to e-file. While printing a copy for my records, the program said I could not print and mail my state return. My Virginia return was not due until 15 May; Virginia requires e-filing. Since I owe Virginia money, I delayed filing my state return until 15 May. When I tried to e-file the Virginia return, I keep getting "you must e-file your federal return before you e-file your state return." Since I already filed my federal return by mail, and am expecting a small refund, e-filing now will be filing a duplicate return, and claiming 2 refunds - a federal felony. Not e-filing my Virginia return is a violation of state law, subjecting me (at a minimum) to fines, penalties, and prolonged harassment. Last year, using HRBlock's program, I mailed my federal form in April and e-filed my Virginia one in May without any problem. The change in this year's program was not disclosed during the process of preparing my returns in April or when I filed my federal return. To find out about it at this late date is absurd.
Cons: Hard to import, Hard to prepare, Hard to fix issues, does not disclose need to efile federal return if, you want to file a state return
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
scam
on August 30, 2013
Posted by: madfred66
Marital status:Single
your return told me I would get 3032. back and the irs told me I owe them 498.00 I should sue you for fraud. not happy,
Cons: Time consuming, Hard to import, Hard to prepare, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,954) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
2,077 out of
2,312)