Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,148 Reviews)
Open Ratings Snapshot
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product. 
(
9,424 out of 11,727
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
NEVER DISAPPOINTS
on February 15, 2017
Posted by: OHANNAD
from BUTLER COUNTY
Marital status:Single
I HAVE BEEN USING HR BLOCK FOR 10 YEARS- IT DOESN'T DISAPPOINT
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Program, Good value
on February 15, 2017
Posted by: Joe Taxpayer55
from Crestview, FL
Marital status:Married
Own small business, must file Form 1040 Schedule C, program guided me through & helped me find all eligible deductions.
Cons: Time consuming
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointed once again with E file limitations
on February 14, 2017
Posted by: Jerry Thomas
from California
Marital status:Married
I had a total of 4 vehicles during the year and because of this I was unable to e file. I really like the features of this tax program but there is always some limitation that sours the experience.
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Data Migration Still Weak
on February 13, 2017
Posted by: TedG_From_NJ
from Cliffside Park, NJ
Marital status:Married
2015 AGI did not migrate automatically; code should know about me from multiple previous returns; need to give me better guidance on deductions. Consider changing the data entry order to give more immediate gratification --- ask for estimated taxes paid first thing, then ask for income and 1099, then go into deductions. Also, previous version used to tell you what was national averages for each deduction, now it does offer that trivia. It was usefull.
Not good advice for tax deductions on repayment of student loans AFTER student dropped out of school. No clear place for legal fees related to divorce.
Would be good for advanced advice for self-employed filing schedule "C".
Cons: Doesn't maximize refund
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
worst year ever
on February 11, 2017
Posted by: sniper
from Massachusetts
Marital status:Married
I've used H&R block for the last 10 years, this year is the worse ! i bought the sate return program, and i'm unable to print out thee return to mail it in. I've spent SO much more money this year on this program and i'm VERY unhappy with the results. Next year i plan on using someone else, NOT H&R block. very displeased.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
GREAT PRODUCT
on February 11, 2017
Posted by: Marian1941
from Big Bay Michigan
Marital status:Married
I am a prior H & R Block Tax preparer. I retired this year after 17 years with H&R. I was concerned about doing my own taxes since I have a rental business. I purchased the Premium H&R Block program and was delighted with it. It still took me awhile, but I am now prepared to purchase this program every year from now on!!
Cons: Time consuming
Pros: Easy to install, Easy to fix issues, Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Injured spouse form 8379
on February 11, 2017
Posted by: StephanieHunter7
from Washington, United States
Marital status:Married
The premium software worked just as well as the online software. Very easy to understand and use.
However, I only bought the software because I wished to submit form 8379 electronically, which you can do unless you live in a community property state. The states having community property are Louisiana, Arizona, California, Texas, Washington, Idaho, Nevada, New Mexico, and Wisconsin. Community property states follow the rule that all assets acquired during the marriage are considered "community property".
Be sure to Google your extra forms and see if it's even possible to submit electronically before you get a product.
Cons: Hard to import
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy!
on February 10, 2017
Posted by: msneider
from Sumter, SC
Marital status:Married
This program was easy to follow and I was done in one night!
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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