Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Waste of my time!
on March 3, 2017
Posted by: Deep11
from Georgia, United States
Marital status:Married
If I can give software no stars, I would. I never write reviews but I am so frustrated with the state filing portion of this software. I submitted it 3 times after fixing or removing every possible issue but my return has been rejected every single time! I now have to print and mail my state return, which will not be backed by H&R Block since I am mailing it! I will never purchase H&R Block again!!
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
no updates. when needed.Have used this since 2013
on March 1, 2017
Posted by: zigs
from redmond, Oregon
The update caused me to have two case numbers and work off of two different computers. Also form 40 for Oregon wouldn't print.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to follow except Childcare Tax Credit Section
on February 28, 2017
Posted by: aurora360
Marital status:Married
I like this product and for the most part, I did not have any problems using it. There were good explanations. My only issue was with the Childcare Tax Credit. I contribute to a dependent care FSA which shows up on box 10 of my W2. Through the software, I was not prompted to fill in the fields (cost of my child's care, etc) corresponding to Form 2441. The software initially taxed me on my box 10 contributions, which are tax free as they are used to pay my child's daycare. My solution was to look up the corresponding worksheets and forms and manually fill them in so that the fields on Form 2441 were populated correctly. A google search of the problem indicated that this has been a recurrent problem in years past as well. I hope that HR block fixes it for 2017.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Third year using your premium product
on February 28, 2017
Posted by: LR2016
from Seattle, WA
Marital status:Married
My hats off to your team, this is pretty much perfect.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Ms.
on February 27, 2017
Posted by: PF53
from Charleston, SC, United States
Marital status:Single
It stands up to my expectations. I will alway use.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
very complete, fast, and easy to understand.
on February 26, 2017
Posted by: wilsonrg
from California, United States
Marital status:Married
very complete, fast, and easy to understand. very complete, fast, and easy to understand.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
VA E File Return
on February 26, 2017
Posted by: CM75
from Annandale, VA, United States
Marital status:Married
Overall very good. I've use this program since 2010. Minor gripe this year is after e-filing with both the Fed and Virginia. It wouldn't provide me with the VA Form 760-PMT. I had to select All Forms. Then when I printed it out it was just a generic "blank" form without my info. I had to hand write our SSNs and address. Obviously worked, but not as automated as this function should have been.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
using this products since TaxCut
on February 25, 2017
Posted by: dubnemo
from Minneapolis, MN, United States
Marital status:Single
The product keeps getting better.
Now looking to get advise at an office on sold real estate, where proceeds were used to pay down my mortgage
Now looking to get advise at an office on sold real estate, where proceeds were used to pay down my mortgage
Pros: Easy to prepare, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock