Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
2
Screen freezes when reloading
on March 13, 2017
Posted by: MG Enrolled agent
Marital status:Married
Problems with app freezing when reloading a partially complete return and addng more data
Cons: Hard to fix issues, Hard to import
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Ease of use.
on March 13, 2017
Posted by: FarmerWD
from California, United States
Marital status:Married
I have used this software for several years. It gets better every year.
Pros: Easy to prepare, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
No problems using the application on Windows 10
on March 12, 2017
Posted by: billveeneman
from Reily Township, Ohio
Marital status:Married
While I started 2016 taxes with the online premium version, I found it is incomplete. I had to purchase the application (downloaded from Amazon). As in past years using the DVD premium version, I had no problems filing Federal, Ohio, and Ohio School District taxes. The interview process is well designed with Help where needed. It also uploads information from employer (retired) W-2, and brokerage institutions - making the whole job very easy, and accurate.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
So much easier than Turbo Tax
on March 12, 2017
Posted by: ChrisOsha
from Atlanta, GA, United States
Marital status:Married
Wow. This is great. I am really impressed by how easy doing the taxes was with this software. I've used Turbo Tax for decades - I've been scared to use anything else. I'll NEVER go back to TT - I'll be using HR Block from now on. Thank you!!!
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
The basics are still the same and helpful, but
on March 12, 2017
Posted by: Starchy
from St. Louis, Missouri
Marital status:Married
The basic process is still the same and helpful. However, the details of lacking. For example, there has been a rapid increase in high-deducible health plans, and instead of the software walking you through the right questions to determine your tax status for a health savings account (HSA), it just says go find IRS form 8889, fill it out and insert line 6 back into the software. There were similar situations where in the past the software walked you through the process, so I would say the quality is steadily decreasing over time.
Cons: Hard to prepare
Pros: Easy to install, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great
on March 10, 2017
Posted by: HRBlock User2
been using for years, will continue to use as long as the product lasts
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
In general, very good.
on March 7, 2017
Posted by: wilsonrg
from California
Marital status:Married
Flows good, does not hang up, and has good help tips. There are a few improvements that could be made, like the "Not For Filing" printout is offset left and hard to read in 3 ring binder.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Step by Step - Easy Breezy
on March 7, 2017
Posted by: vms56
from Easley, SC, United States
Marital status:Single
So easy to use... and made filing my taxes a little less painful
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock