Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Unsatisfactory Result
on March 17, 2017
Posted by: Bob317
from Brisbane, Queensland, Australia
Marital status:Single
Mixed my IRA distribution with another retirement account payment.
Totally ignored my K-1 download.
Didn't let me see the final 1040 and other forms.
Even the assessment is a bit much.
I'd appreciate a refund!
Totally ignored my K-1 download.
Didn't let me see the final 1040 and other forms.
Even the assessment is a bit much.
I'd appreciate a refund!
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to import
Pros: Easy to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
The most easy
on March 17, 2017
Posted by: Joey77
from NJ
Marital status:Married
I have been doing my own taxes fro over 20 years now with the help of HR Block.
Not only my own taxes but my whole family, I've been asked to do my moms, in laws, not to mention sons, daughters. And with 5 free FED E files, it just easy.
Not only my own taxes but my whole family, I've been asked to do my moms, in laws, not to mention sons, daughters. And with 5 free FED E files, it just easy.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Satisfied over 20 years
on March 16, 2017
Posted by: Louski
from Clarkston, MI
Marital status:Married
I have been using this program since 1993. I know taxes, so I usually go directly to forms. When there are tax law changes or someone doesn't know taxes well, the interview process will help you to understand and input the correct information. There have been a few frustrating glitches here and there, but overall, the program is an excellent choice for those of you who want to "do it yourself".
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Federal rejected until I used H&R block Free on li
on March 15, 2017
Posted by: manwith6fingers
from Indianapolis, IN, United States
Marital status:Married
Used for years but could not get my tax returns accepted by IRS. I finally went to the HR Block Free and filled in same info again. No problems there. Should have saved my money
Cons: Hard to fix issues
Pros: Easy to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Plush and Pensive Little Man Monkey
on March 15, 2017
Posted by: BobOne
from Cleveland, OH
Marital status:Married
I am just a little man monkey, but I love the consistent ease of this software. Thank you HR Block!
Pros: Easy to install
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Each phase is so easy to get to and to understand.
on March 15, 2017
Posted by: DeeBaby
from Washington DC
Marital status:Married
With any knowledge of tax prep, this HR packet is easy to manipulate.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
No software support!
on March 14, 2017
Posted by: drval
from Albuquerque, NM, United States
Marital status:Single
After having my taxes prepared by a professional over the last 3 years, I decided to do my own taxes this year. The process is simple enough, but the software problem - unable to download state return - was such a hassle.
Cons: Hard to fix issues, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Using for many, many years
on March 14, 2017
Posted by: edit2555
from Atlantic City, NJ, United States
Marital status:Married
I've used this software for man years. It is straightforward and even more improved this year.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock