Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
2
Missing Self employement tax treatement...
on March 29, 2017
Posted by: Jay S
from Katy, TX
Marital status:Married
Premium software missed self employment tax treatment of "Medicaid waiver based payments" which is not taxable by federal per IRS guidelines. Q & A # 12 & 13 on IRS website! It costed me for 2 years in a row that I learned...
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Unable to file federal
on March 28, 2017
Posted by: 1SG Abc
from California
Marital status:Married
When trying to file the federal return after it finished with no errors, it suggests to print it first. Upon printing to pdf995, it goes through a few forms then, gets stuck on the Document called: De Minimis Safe Harbor. This is not a form I know or filled. However, cancelling gets me out of the program altogether. Now what?
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
The Only Tax Software to Use
on March 28, 2017
Posted by: Michael7721
from Birmingham, AL
Marital status:Married
I have been using this tax software since 1997, It was called Kiplinger back then. HR Block bought them out years ago and they never missed a beat. Gets better and easier each year!
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Worst. Program. Ever.
on March 28, 2017
Posted by: Awfulstuff
from Colorado, United States
Marital status:Married
Never again. Horrible. Didn't import info correctly, took endless work to correct errors. Don't remember it ever being this bad.
Cons: Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax filing product
on March 28, 2017
Posted by: Chan1
from Chicago
Marital status:Married
Have been using H&R Block software for filing for past several years. Most convenient. We have a rental and the software has made it easy to file and keep track record of every year for the rental.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very intuitive software package
on March 27, 2017
Posted by: Drivesde2
from Portland, OR, United States
Marital status:Married
Year to year improvements are great - very intuitive questions.
Cons: Hard to import
Pros: Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Final Year With H & R Block
on March 27, 2017
Posted by: JAK2070
from Wisconsin, United States
Marital status:Married
State refund came back less because depreciation for mileage needed to be added back into household income. Also, didn't notify me that Schedule needed to be deleted and filed on paper which held up return. Lastly, completed deleted one of our returns. Needed to do updated at filing stage and just deleted it. It was gone! Been using H&R for 14 years, Second year in a row with bugs, bugs bugs..No more.
Cons: Doesn't maximize refund, Hard to fix issues
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Too many issues
on March 27, 2017
Posted by: BeeJay41
from Kansas City, MO, United States
Marital status:Married
On some forms the check at the end stated the box had to be left blank. On the IRS instructions it has to be filled. There were forms with nothing on them and I could not delete. I have used tax software - primarily this brand for over 20 years. There have been issues in the past, but this year the program seems to argue with itself too much. Wish I had gone with the other guys. I cannot even efile unless I wanted to make false statements. First time in a very long time I have had to paper file.
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock