Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,035 Reviews)
Rating breakdown 28,035 reviews
5 Stars
17,526
4 Stars
5,216
3 Stars
2,229
2 Stars
1,263
1 Star
1,801
80%of customers recommend this product.
(
9,372 out of
11,652)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Great examples & explanations within HRB software
on May 13, 2026
Posted by: csc26
from Burleson, Texas
Verified Purchase:Yes
I received the email back in the Fall 2025 on the 2025 HRB software to download. I have been using HRB software for MANY years and feel very comfortable using the software. The information is easily understood and if any questions the side panels have great explanations for me to make an accurate answer. I really like if I need to talk to a human over the phone or go to one of the HRB locations near me I can.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, May 14, 2026
Thank you for leaving a review and for providing positive feedback for our product. We're glad you had a great experience with H&R Block and hope you choose us again next tax season!
Written by a customer while visiting HRBlock
Posted by: Wish it was better
from Wisconsin
Verified Purchase:Yes
My taxes were actually wrong for both the State and the Federal. I also helped my daughter with her taxes and she had to pay more money. I am not sure what to do now for next year since I saved everything in a pdf file to transfer for next year but that will be wrong. I do not think I will use this software again
Pros: Maximizes refund
Cons: Hard to import documents
Response from HRBlockBy Sonia, Social Media, May 14, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience with our Software product. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Ted4242
Verified Purchase:Yes
I have used H&R tax software for years and it always makes filing easy and accurate. My only complaint is that the help files sometimes aren’t complete.
Response from HRBlockBy Sydney, Social Media Department, May 15, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,928) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
2,064 out of
2,296)
Value
4.4