Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,019 Reviews)
Rating breakdown 28,019 reviews
5 Stars
17,515
4 Stars
5,213
3 Stars
2,228
2 Stars
1,262
1 Star
1,801
80%of customers recommend this product.
(
9,365 out of
11,644)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from NC
Verified Purchase:Yes
Not bad; but the price is ridiculous. You are (H&R block) greedy - biblically greedy. With the AI - I can program 100 times faster now. So you should be too. So everything should be 1000 times cheaper. The opposite is true
Pros: Easy to prepare, Maximizes refund, Fast
Value
1
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
Thank you for sharing your feedback with us. We understand that competitive pricing is an important part of your experience, and your input helps us identify where we can continue to improve. Please know your voice is heard and appreciated. If there’s anything we can assist with, feel free to contact us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Snowranger
from Colorado
Verified Purchase:Yes
Form displays were poor. Wasn’t able to handle tax exempt bond amortization correctly for state return.
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gigi52
from Michigan
Verified Purchase:Yes
Easy & straight forward taxes. We received out refunds quickly
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jcf7
from Sc
Verified Purchase:Yes
My experience with the product was outstanding. It was easy to follow. I had very little problems with the product.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson, AZ
Verified Purchase:Yes
Once again everything about my H&R Block software worked perfectly and was exactly what I needed in every way for developing and submitting our itemized income tax return for 2025. Could not have been better in any way!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jim 27
from Northern VA
Verified Purchase:Yes
I ended up paying in more than I was expecting. With the 2017 so-called Tax Cut & Jobs Act, I seem to be paying in much more.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DMac1
from Washington, DC Metro Area
Verified Purchase:Yes
The best tax preparation and filing software available.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Maryland
Verified Purchase:Yes
I’m a long-term user. Overall the product is very good but I still have problems in a few areas one is how the system deals with RMDs and WCDs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,923) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
2,062 out of
2,294)
Value
4.4