Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,019 Reviews)
Rating breakdown 28,019 reviews
5 Stars
17,515
4 Stars
5,213
3 Stars
2,228
2 Stars
1,262
1 Star
1,801
80%of customers recommend this product.
(
9,365 out of
11,644)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from central Maryland
Verified Purchase:Yes
I bought bur could not complete this software program because my financial recocords are incomplete and may be incorrect.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Has a few glitches.cannot handle special situation
on May 9, 2026
Posted by: Zheng D
Verified Purchase:Yes
Has a few glitches. State filing charged me for a submission have not gone through. I paid CA state filing twice, and paid for Wisconsin paper filing after the charge. Wisconsin state filing form doesn’t fit my special situation (wi residence moved from ca), have to download form and file separately.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: tftobit
from Summit, NJ
Verified Purchase:Yes
Was a significant aid in getting our taxes done correctly and on time!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
I am a long time user and find the program to be very user friendly and with a great deal of support even when doing a complex return
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gary602
from Washington
Verified Purchase:Yes
Did a great job for routine things but left a lot of unanswered questions with regards to K-1 reporting
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ChrisG30
from Arkansas
Verified Purchase:Yes
I have used HR Block for years and continue to be pleased with it. I feel confident that my taxes were completed accurately and my refund is maximized. Easy to use, affordable, and still
Compatible with my aging computer and windows. Thank you!
Compatible with my aging computer and windows. Thank you!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Piper Archer
from Fertile, MN
Verified Purchase:Yes
I bought the software just in time to get my taxes filed, and everything went smoothly and on time.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gus1953
from Concord CA
Verified Purchase:Yes
I have used this software to prepare my taxes for at least a decade. It is easy to use and exhaustively finds ways to acquaint the user with tax-saving measures. It is one of the best tax preparation software in the market. I am not giving it five stars because there is one thing I am unable to do with it: I am unable to enter my Qualified Opportunity Fund (QOF) Investments in the H&R Block Premium Tax Software. I have to go to to a private tax preparer to do so every. This means I file two separate taxes, one electronically and the other by mail. What an inconvenience! It is time to include Form 8997 for filing QOF investments in your PREMIUM software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock