Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,997 Reviews)
Rating breakdown 27,997 reviews
5 Stars
17,508
4 Stars
5,206
3 Stars
2,223
2 Stars
1,260
1 Star
1,800
80%of customers recommend this product.
(
9,352 out of
11,630)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Gary602
from Washington
Verified Purchase:Yes
Did a great job for routine things but left a lot of unanswered questions with regards to K-1 reporting
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ChrisG30
from Arkansas
Verified Purchase:Yes
I have used HR Block for years and continue to be pleased with it. I feel confident that my taxes were completed accurately and my refund is maximized. Easy to use, affordable, and still
Compatible with my aging computer and windows. Thank you!
Compatible with my aging computer and windows. Thank you!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Piper Archer
from Fertile, MN
Verified Purchase:Yes
I bought the software just in time to get my taxes filed, and everything went smoothly and on time.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gus1953
from Concord CA
Verified Purchase:Yes
I have used this software to prepare my taxes for at least a decade. It is easy to use and exhaustively finds ways to acquaint the user with tax-saving measures. It is one of the best tax preparation software in the market. I am not giving it five stars because there is one thing I am unable to do with it: I am unable to enter my Qualified Opportunity Fund (QOF) Investments in the H&R Block Premium Tax Software. I have to go to to a private tax preparer to do so every. This means I file two separate taxes, one electronically and the other by mail. What an inconvenience! It is time to include Form 8997 for filing QOF investments in your PREMIUM software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Snowranger
from Colorado
Verified Purchase:Yes
Form displays were poor. Wasn’t able to handle tax exempt bond amortization correctly for state return.
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gigi52
from Michigan
Verified Purchase:Yes
Easy & straight forward taxes. We received out refunds quickly
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,919) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
2,060 out of
2,292)
Value
4.4