Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Excellent
on April 17, 2017
Posted by: Ed3670
from Fredericksburg, VA, United States
Marital status:Single
Have used H&R for years. Very happy with their tax programs
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Not as helpful as I needed
on April 17, 2017
Posted by: cbandk9s
from Tucker, GA
Marital status:Married
Product sold as best for folks with rental products, yet the guidance is very limited and the reference to help is very convoluted. You have to go to search, enter the term they mentioned, then hope it is there to match to - business asset sold was not there - rather it was worded differently. really offers very little help or explanation. I slogged through but not confident the return is correct.
Cons: Hard to fix issues
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product. Very Satisfied with the Software!
on April 16, 2017
Posted by: Charlie P
from Concord, CA
Marital status:Married
I am using H&R Block Tax Return software for long time and very Satisfied with the Software and their services.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Software Use
on April 16, 2017
Posted by: Daydream
from Maple Valley, WA, United States
Marital status:Married
The software is fairly easy to use. It is more difficult to figure out how best to go back to make changes to previous screens. I have used the product for several years now so I have figure out how to navigate the program fairly well.
Cons: Hard to fix issues
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good for the money
on April 16, 2017
Posted by: Kenduro
from NorCal
Have used it for many years, and has gotten better, but for every improvement there has been a takeaway, like form 4136 fuel tax credit used to be available on even the basic edition, but not supported on even the Premium version now.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Amended Return Experience
on April 15, 2017
Posted by: TaxofallTrades
from Madison, AL, United States
Marital status:Married
First time I've used the product for processing an amended return. Though the start of the process for creating an amended return is a little unintuitive, the software DOES actually produce both federal (1040X) AND state amended returns. In addition, specific instructions for transmittal of each amended return is provided and are very clear.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Extremely easy to use.
on April 15, 2017
Posted by: 2024TR
from Texas, United States
Marital status:Single
First time using this program. It was simple. The old cliche' "a 12 year old can do it" is true here.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Too much reference to IRS instructions
on April 15, 2017
Posted by: Retired Bill
from Ave Maria, Florida
Marital status:Married
On some topics, the software did not provide step-by-step instructions in the interview. Instead, I was referred to the IRS instructions. These instructions are difficult to understand. I am very disappointed.
Cons: Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock