Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Always the best!!!
on April 21, 2017
Posted by: drtrp
from Mount Pleasant, TN
I have used this software for many years. I have never doubted the accuracy of my returns for even a minute. I believe H&R Block tax return software has provided me with the professional support needed for many diverse filing situations. Thank you H&R Block!!!
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
The only software I trust
on April 19, 2017
Posted by: JakeNC
from Winston Salem, NC
Marital status:Married
H&R Block (previously TaxCut) software is the only way I have ever filed taxes. When I was 18 and had to file on my own I purchased the disk... I have been a faithful user since.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Miserable Failure
on April 19, 2017
Posted by: gmgj
from Boston
Marital status:Married
I am a software engineer. This program was not adequately tested
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
HORRIBLE
on April 19, 2017
Posted by: TRAVISMILITARY
from Florida
HR Block failed to update their software to avoid customers rejection code of 32-FD-F1040-402-01. When individuals earn foreign income plus receive a retirement check from their former US employers
Cons: Hard to fix issues
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Great overall but 2 complaints
on April 18, 2017
Posted by: kazaa
Great overall experience but 2 complaints: 1) Confirmation e-mail of IRS acceptance of tax return did not include my apartment number in the address field, even though I had entered it, and 2) This web interface for providing feedback is incredibly frustrating. I filled out this entire form with a more detailed review (gave 5 stars the first time having only 1 complaint) only to be told that the feedback could not be submitted until I disabled ad blockers. So, I disabled ad blockers, and then clicking on the submit button wouldn't even take me to the next page. I tried refreshing and doing it again. Nothing. I looked for an e-mail address for customer support so that I could contact you directly, and nothing. 5 starts on the software except for the problem with the address, but fewer overall since it is so complicated to communicate with you as a company directly.
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
It did all I was hoping for, and more
on April 18, 2017
Posted by: Sore on line user
from Colorado Springs, CO
Marital status:Married
I found it exceptionally easy to use this product. Based on my answers to straightforward questions at various points in the process, the software led me though all the relevant screens in a timely fashion. Whenever I had a question or potential issue, I found help screens readily available to resolve those questions/issues. As a result, I never encountered an issue that lingered for more than a few moments. The bottom line tax I owe was significantly less than my expectations, and by printing the return with relevant screens included, I was able to see why that was the case. I am REALLY pleased with how well this worked!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
So cool!
on April 18, 2017
Posted by: Pro Horseman
from Perkasie, PA
Marital status:Married
I was dependent on an accountant 20 years. It was liberating and fun at the same time. GREAT program for my small business.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Over all good but HSA Deferrals Confusing
on April 18, 2017
Posted by: rclindst
from MN
Marital status:Married
I'd rather just fill out the forms that doing it through an interview process. I find myself second guessing where the interview is going or what form it's trying to fill out. I just know the forms pretty well I guess.
Cons: Hard to fix issues
Pros: Easy to install
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock