Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Great software for home and small business
on May 4, 2017
Posted by: Big Mal
from California, United States
Marital status:Married
I have used H&R Block Tax Cut Software for more than 15 years and I am very satisfied with the software and support.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Incompatible with online versions, other issues
on April 30, 2017
Posted by: ouirioqwenfddsjfn
from Oregon
Marital status:Married
This software will not allow you to either pick up an interview you started in the online version, or to import prior year information for H&R Block online as a starting point, so it does not know your prior-year basis and other information, and never asked me about it, either.
Also, when I selected to have my state refund applied to next years taxes, over and over, it would not actually apply that and I had to fill out my state form manually with this information to correct that. Next year, if I use this product, it will be trying to say that I got that money back from the state and need to pay Federal taxes I'm sure...
Also, there were a couple of places where it said that I needed to figure out something on my own according to current IRS guidance, without providing even links to the worksheets they were referring to. so, I still had to have internet access to complete the taxes, and had fun trying to find out what was being discussed on my own.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Very Helpful
on April 27, 2017
Posted by: Mish Mish
from Garner, NC, United States
Marital status:Married
I wouldn't feel confident doing my taxes without this step by step software! I feel that it thoroughly walks you through every question and helps you understand how to file your taxes with peace of mind.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
2016
on April 23, 2017
Posted by: Myself1234
from RI, United States
Marital status:Single
I bought this and processed my taxes. It all seemed fine until i tried to save the return and print it. It saved in a format that was not compatible with my laptop. When I tried to resave in a PDF format, i was instructed to down load the PDF software, however, I was unable to do so. Now I am unable to print my taxes.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed
on April 22, 2017
Posted by: MgoJoe
from Raleigh, NC, United States
Marital status:Married
I was expecting more from all the hype around IBM's Watson integration. I never saw any aspect of Watson in the process of filling my taxes
Cons: Doesn't maximize refund
Pros: Easy to install
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great explanations, better than Turbo Tax!
on April 22, 2017
Posted by: KathleenO
Marital status:Married
This is my first year using H&R block after many years of using Turbo Tax. H&R block has easier to understand explanations for many of the steps. Also, Turbo Tax lobbied heavily against simplifying the tax code, ugh!
Pros: Easy to install, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Q&A
on April 22, 2017
Posted by: MAMECAVA
from Woodbridge, VA
Marital status:Married
I like the Q&A features.
No discussion or help about RMD. That is a significant TAX Issue for those of us over 70. That tells me the program is designed for younger users.
No real help filling out depreciation for home based business owners.
The program tells me I have a State Tax Penalty but tells me to figure it out. The program should do that for me.
No discussion or help about RMD. That is a significant TAX Issue for those of us over 70. That tells me the program is designed for younger users.
No real help filling out depreciation for home based business owners.
The program tells me I have a State Tax Penalty but tells me to figure it out. The program should do that for me.
Cons: Time consuming, Hard to fix issues
Pros: Easy to import
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great
on April 22, 2017
Posted by: DonAH
from VA
I have used this program for over a decade. Very Satisfied
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock