Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Taxes were not paid
on June 1, 2017
Posted by: unhappyiuouoiu
from Ohio, United States
Marital status:Married
I filled out all the credit card info but still got a letter from the IRS that my taxes are not paid. Now I owe fees. Why?
Pros: Easy to import
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent product
on June 1, 2017
Posted by: cminter63
from Lewes, DE, United States
Marital status:Married
I was very pleased with the software, particularly its ease of use and thoroughness in coverage of the IRS requirements.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Needs work
on May 31, 2017
Posted by: displeased101
from Michigan
Marital status:Married
Second year in a row that there were errors that prevented acceptance that were not caught by the software. Fixing and refiling is impossible, had to pay to file and then end up mailing the return. Instruction are very unclear and hard to follow.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
A great help
on May 29, 2017
Posted by: CaptPhil
from NY, United States
Marital status:Single
My third year with H&R after a few years previously with Tubro. I'm completely satisfied with this software...easy to install from the purchased CD via Amazon. I run the program on a Mac and find nothing that isn't covered including helping with a complicated Stock Sale. Plenty of online answers to questions and very through guidance as I work through the forms.
I didn't feel any need to phone H&R for help but it looks easy enough. And the program promises support if an audit is required. Also, seem less completion of State Return as well as calculating estimated payments for 2017 returns.
"Bravo Zulu" H&R Block....
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
detailed resouce and information, great help
on May 17, 2017
Posted by: JJ Wu
from Stamford, CT, United States
Marital status:Married
I used the software as first time to file my 2016 return. I read through detailed information, step by step, without trouble to complete the tasks.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT PROGRAM
on May 16, 2017
Posted by: SWEET BARBARA
from MARTINSBURG, WV
Marital status:Married
BEEN USING THIS PROGRAM FOR SEVERAL YEARS. BEST ON THE MARKET. THANK YOU.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Year after Year HR Block Software Performs
on May 13, 2017
Posted by: RRCarbon
from South Carolina, United States
Marital status:Married
I have been using the software for approximately 7 years now. I have always gotten good performance from the software.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Need better instructions
on May 11, 2017
Posted by: Orioleboy
from Wisconsin, United States
I've used this program for years and generally like it but this year I had used part of my 2015 refund for my April 2016 estimated taxes. When doing this year's taxes I checked the box indicating that and on the next page put in my four estimated taxes done in 2016 and January 2017. However, the instructions on that page did not remind me to not put in the 2015 tax refund payment so they program counted it twice and now I have a big bill from the IRS. In checking it now there is a question box that does explain that but if you have no reason to click on the question you wouldn't know that. Very upsetting.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock