Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3
Not as good as previous years
on September 2, 2017
Posted by: mergil
from New Hampshire
Marital status:Single
I have used this product for many years and I feel this year was the most difficult. Not enough "explain this". Very confusing.
Cons: Time consuming
Pros: Easy to install
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
garbage
on August 23, 2017
Posted by: cantevendothispart
from Phillipsburg, NJ, United States
nothing works, sending me through same hoops over and over
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
IRS Confusion
on August 4, 2017
Posted by: preacher2H
from midwest USA
Better, but still struggles with clergy taxes. IRS could not figure out where program was getting some numbers. I explained and helped figure out the where and how, but neither of us could explain "WHY". IRS was actually more friendly than using this program, though H&R program gave me more deductions...waiting to see final word...
Cons: Hard to fix issues
Pros: Easy to install, Easy to import
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Program - Easiest and Fastest
on July 26, 2017
Posted by: sanrea3
from Hollywood, FL, United States
Marital status:Married
We've been using H & R Block Premium program for our taxes for years. It's the easiest, no mistake program out there.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Long Term Customer
on July 13, 2017
Posted by: Harold C
from Federal Way, WA, United States
Marital status:Single
I have purchased your program for many years and in general a happy customer.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Great until the end.
on June 24, 2017
Posted by: Frustrated in Nairobi
Marital status:Married
My federal return was rejected and the program was no help in figuring out why. I determined though the H&R Block Community that there was a glitch in the program and I wasn't going to be able to e-file my federal return. When I went to print my return, I found that the formatting was messed up and I am now having to figure out how to fix it. Also getting answers from H&R Block is not convenient. I should have been done with this weeks ago.
Cons: Time consuming, Hard to fix issues
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on June 7, 2017
Posted by: cridanb
from Boston, MA, United States
Marital status:Married
we have multiple rental properties and quite complex depreciation
Cons: Hard to install
Pros: Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
poor on interest expenst for rental
on June 3, 2017
Posted by: molly b
from north carolina
Marital status:Married
cannot get it to accept mortgage expense on rental.
Cons: Hard to fix issues
Pros: Easy to install, Easy to import
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock