Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,148 Reviews)
Open Ratings Snapshot
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product. 
(
9,424 out of 11,727
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1 out of 5
1
State e-file failed
on February 21, 2018
Posted by: Big red LA
from Baton Rouge, LA, USA
I have received a letter from the Louisiana Department of Review adjustment to the tax due based on incorrectly filed information. Now there is no one to talk to about the mess caused by this error.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very Efficient!
on February 19, 2018
Posted by: Tax Wildcat
from Louisiana, USA
I purchased this software, installed it the same day and completed my return in about two sessions. ...very efficient process. Great explanations and instructions!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Premium & Business should handle Trust Income
on February 19, 2018
Posted by: DJS BSLLC
Everything was good, except that when I got to entering K-1 info from a Trust, the program said I had to print off the necessary forms, figure them out on my own, and file a paper return. It is too confusing, so I have to take it to an accountant to complete.
Pros: Easy to install, Easy to import
Cons: Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Navigate
on February 17, 2018
Posted by: AngelR
I have used HR Block Premium in the past years, and I find it always very easy to navigate.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Clergy Taxes BUG!!!
on February 16, 2018
Posted by: JSV1
I have used H&R Block tax software for several years and have been quite happy with it. However, this year, that is not the case. There is a BUG that affects a minister who worked at more than one church (and got a housing allowance from more than one church) during 2017. The Clergy Worksheet 1 only takes into account the housing allowance entered in the interview section (along with actual expenses + utilities as well as Fair Rental Value) of the LAST W-2 entered. This completely screws up other calculations throughout the entire tax return including an incorrect Self-Employment Tax calculation. Luckily I noticed this after printing my return and looking at the Clergy Worksheet 1. I had to spend a lot of time trying to figure out what was going on and how to make changes so that my tax return came out correctly. If I hadn't noticed the error, I would have owed the IRS over $1000.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great overall
on February 16, 2018
Posted by: Birdii
from New Mexico
Easy to use, Easy to buy and download. The whole experience was great.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HR Block
on February 16, 2018
Posted by: BillBill1745
from Washington, D.C., USA
Verified Purchase:Yes
It works for me. I have no complaints. I think it is Great.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Extremely Thorough
on February 15, 2018
Posted by: ehall607
Have used HR Block software for 15 years and I love it. This year I had many things going on. I retired, financed a house that I sold which was a rental property, and received social security payments. The software guided me through all of this mess. I am very happy with HR Block tax software.
Pros: Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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