Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,841 Reviews)
Rating breakdown 27,841 reviews
5 Stars
17,429
4 Stars
5,181
3 Stars
2,197
2 Stars
1,246
1 Star
1,788
80%of customers recommend this product.
(
9,271 out of
11,523)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Downloaded software works well, the on-line cloud software sucks.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Papa Len
from Florida
Verified Purchase:Yes
Everything was laid out in an easy to follow format. I’ve used Block software for several years and will continue to do so.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using this product for 8 years. It's easy to use and helps you navigate through the many forms you may need. I like that I can file up to 5 fairly complicated returns for the one price of the software. This enables me to help 4 family members file their returns each year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mark2727
Verified Purchase:Yes
I bought the Premium edition plus state, and the software worked perfectly. We have used it for at least the past 20 years and we have always had success! I have enjoyed the features added each year.
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rhhr
Verified Purchase:Yes
I’ve used this program for years and liked it. This year it seemed a lot less user friendly.
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
on April 29, 2026
Posted by: My name is mine
from Delaware
Difficult time E-filing NY. First time and its unacceptable.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie W, Social Media, April 30, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa
Verified Purchase:Yes
After using the Deluxe version for several years, I expected that the Premium version would handle investments better. However, the same lack of good guidance on how to handle some K1 entries persists.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bloomington Illinois
Verified Purchase:Yes
been purchasing for many years. throughout the years had to move to different lvels of the software. alll helped me complete my taxes with ease.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock