Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3
Okay, but...
on March 29, 2018
Posted by: Jerryc41
After doing the "Interview" and checking my return, it said there were things that had to be fixed. It would have been nice if it took me to the right page, showed me the mistakes, and told me how to fix them. There was no explanation other than, basically, "Fix your mistakes."
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Barely there
on March 28, 2018
Posted by: 1SG Abc
Encountered many issues: 1. Installation was not seamless. Gave credit card number, could not download. Had to go to their email to download as the download button does not actually work from the web page even after you pay, go figure. Attributed to hightened security and moved on. 2. After filing the federal forms, the computer died. Re-installation on another computer was another hurdle. Luckily, I remembered the email and even though I had deleted it, it was still in my deleted folder. Reinstalled from there using the same purchase code, it worked. However, it created a new return, which I left blank and renamed, retrieved the files from the dead computer and continued to the state installation from there. 3. CA depreciation for rental properties is different from the federal. The software does not help the customer with these forms. It asks the customer to print the federal forms and fill a new form for each property, whereas the state form allows for multiple properties on one form (program does not use all the columns, only the first, utterly ridiculous).
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
2017 HR Block Premium
on March 28, 2018
Posted by: scjdirac
Very easy to use and well laid out software application. Great results!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
easy to use
on March 28, 2018
Posted by: tucsontransplant
multi-year user; need to fix code & interaction with IRS over need to file form 2210 and request for waiver of penalty (make notice of paper filling in bold caps to ensure user realizes problem). not being able to e-file increases fraud potential (is this Block or IRS issue? - needs resolved). especially if multiple states are involved. I finally decided to pay penalty, and allow me to fill everything electronically. I deem this to be safer than paper.
Pros: Easy to install, Easy to import, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Plays Hide the Ball
on March 27, 2018
Posted by: Anonymous
When I make entries, I often have no idea where HR Block enters them on my return -- if they enter them at all.
Pros: Easy to install
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
It is easy to follow
on March 26, 2018
Posted by: Jackson1
I have been using this software for many years. It is a great product.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Love it!!
on March 25, 2018
Posted by: Khek007
I have been using the software for at least 7 years now. I never have any issues with it. It is easy to follow.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Not complete
on March 23, 2018
Posted by: Dafydd
I had to go to both state and federal sites for additional forms not included in the tax program Federal form # 8606, and MI state form MI1040H. Because of this I could not file electronically.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock