Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Better than TurboTax
on April 10, 2018
Posted by: JamesMo
I used TurboTax for years. This year I could not successfully download TurboTax and the customer service representative was unsuccessful in assisting with the download. I went to H&R Block, downloaded the Mac version with no problem and found it easier to prepare my tax return with H&R Block than with TurboTax. I am a convert to H&R Block and will never go back to TT.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Does not allow learning….
on April 10, 2018
Posted by: Dwaine
Addressing my overall title above: Fill-in the blanks & don't worry — HR Block has got it right — that's sarcasm — because even when looking at work-sheets it's usually appears calculated somewhere else — How do I know it's right?….
Details that need addressed: 1) There's still a kink in "Itemized Notes" it's been there for years. After you've finished, then try to go back to it — you might not find it — you might find it in a weird location — it might not open — it might appear OK but the data you've stored is missing — it might lock-down the whole software, making you un"saved" but having to reboot the software…. 2) Speaking of "save" — I would like to see a response when the "save" button is hit — sometimes it appears not to work…. 3) Why can't the Military Retirement 1099-R be auto-filled into the Ohio "state prepare" software?…. 4) dido for other data; like Bonus Depreciation…. 5) Ohio's education "adjustments" for the Ohio College Advantage Contributions asks first for 2017 contributions, then asks for "Prior year's unused contributions" :: does that 2nd question include 2017 :: that's confusing…. 5) Your "help" "FAQ" & "learn more" are good, but when I need them, I seemed to need more…. 6) Below on this form under: "Pros" How do I know it "Maximizes Refunds"?….
Details that need addressed: 1) There's still a kink in "Itemized Notes" it's been there for years. After you've finished, then try to go back to it — you might not find it — you might find it in a weird location — it might not open — it might appear OK but the data you've stored is missing — it might lock-down the whole software, making you un"saved" but having to reboot the software…. 2) Speaking of "save" — I would like to see a response when the "save" button is hit — sometimes it appears not to work…. 3) Why can't the Military Retirement 1099-R be auto-filled into the Ohio "state prepare" software?…. 4) dido for other data; like Bonus Depreciation…. 5) Ohio's education "adjustments" for the Ohio College Advantage Contributions asks first for 2017 contributions, then asks for "Prior year's unused contributions" :: does that 2nd question include 2017 :: that's confusing…. 5) Your "help" "FAQ" & "learn more" are good, but when I need them, I seemed to need more…. 6) Below on this form under: "Pros" How do I know it "Maximizes Refunds"?….
Pros: Easy to install, Easy to prepare, Easy to import, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
inexpensive and esy to use
on April 9, 2018
Posted by: metalman1108
I have been using tax cut for sever years and it always works great.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Tough subject made easy
on April 8, 2018
Posted by: Old iron
Pretty overall good job. Taxes are never easy when dealing with rentals and miscelaneous situation. H&R does a good job of working you thru it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Too many issues too little time.
on April 8, 2018
Posted by: Mc CPA
Pack patience if using the digital downloads, especially if you upgrade from deluxe to premium.
Pros: Easy to prepare, Fast
Cons: Hard to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
If you have K-1s, pay a preparer
on April 8, 2018
Posted by: MLPInvestor
While I have used HR Block in the past with great results for simpler returns, I had some MLP investments that involved K-1s this year that proved to be outside the program's capabilities. I was told I had to override the program's claculations and was thus unable to e-File. Also, I ran into a potential underpayment penalty calculation that was also outside the program's abilities. I will be taking my returns to a paid preparer next year.
Pros: Easy to install, Easy to import
Cons: Time consuming, Hard to fix issues, Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
great software!
on April 8, 2018
Posted by: slingonce
easy to follow questions, navigation thru the whole process of filling out a return is robust so one is able to move around quickly.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Nick's review
on April 8, 2018
Posted by: Nick PIzz
I have been using H & R Block for 5-6 years and am very satisfied.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock