Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
HR Block Software was Excellent
on April 12, 2018
Posted by: BSk14
I've used HR Block software for at least 6 years. It always changes but I thought the 2017 software worked very well. Instructions were clear and recovery from an input error was easy.
Pros: Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Unhappy with product
on April 12, 2018
Posted by: Unhappy 2
MN state return did not calculate deductions from Schedule A properly & was not fixed until after April 6th. 2018 Form 1040ES was not available until April 12th -- quite late for a very easy form!! Took too long to wrap up my return. Doubt that I'll use H&R Block next year.
Pros: Easy to install, Easy to import
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Promises but dosn't Deliver
on April 12, 2018
Posted by: Lifead
Disappointed in Premium Tax Software, it advertises “software support for Partnership and LLC tax Returns” but lacks clarity in transferring the data from 1065-K1 to the proper 1040 forms! It support is no different than the Deluxe version-very poor!!
Pros: Easy to install
Cons: Hard to fix issues, Hard to prepare
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
sole proprietorship
on April 12, 2018
Posted by: J Brown
Wish you'd put the old details back in such as the list of expense possibilities in a list form to choose from. Had to go into the actual form to find them. Not everyone would know to do that.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues, Hard to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Easy to use but program is not getting smarter
on April 11, 2018
Posted by: Taaxman
HR Block premium gets the job done if you have stocks, mutual funds, and an investment rental property. I use every year so I always start by importing the previous years taxes. But there are too many cases where it asks you for information that it should already know. For example, the program will ask for some info and then when you click help it tells you to loon on line xxx on form yyy. Why not just load the information and ask the user to confirm it is correct. And there are other cases where it ask you for info and provides absolutely no guidance or explanation as to what they are looking for. There should ALWAYS be some type of explanation. And there are annoying bugs that they never fix. For example, every year it merges my address with a previous address. No matter how many times I re-enter it or if I delete form it always reverts back to the merged result
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
7 years now we have used H&R Block to file
on April 11, 2018
Posted by: bill72212
fairly easy to use --- just take your time and read carefully
Pros: Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good for Federal
on April 11, 2018
Posted by: sad2018
Very disappointed this year that even though I bought the premium to get the free state filing also, I have found out that they no longer provide the Hawaii state estimated taxes for next year and the necessary vouchers.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
awesome
on April 10, 2018
Posted by: dkaskie
it was awesome and i would recommend this to anyone that needs there taxes done
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock