Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
2017 Taxes Done Right
on April 14, 2018
Posted by: David K
Step by Step procedures explained to minimize the amount owed. It is Not nice to have to pay - but if you can reduce to amount owed by finding you all your deductions that reduces the amount of pain come Tax Day. The Taxes Done Right Guaranteed is reassuring if an Audit were to occur is comforting.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Call it whatever you want.
on April 13, 2018
Posted by: Kevin74
Was not happy that there was no way to speak to someone when I was having software issues. Tried to submit amended returrn. Federal was ok, but still unable to complete State. System also was not clear on how to report vacation rental depreciation. Reimbursed business expenses reporting is also troublesome.
Pros: Easy to install, Easy to import, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
(-) Star
on April 13, 2018
Posted by: TonyBee
No recommended
By paying the highest price and not able to e-file your report.
Trying over and over following the program steps. Te results were the same. "Your report was not transmitted"
They took the credit card payment and e-file fees!
By paying the highest price and not able to e-file your report.
Trying over and over following the program steps. Te results were the same. "Your report was not transmitted"
They took the credit card payment and e-file fees!
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Long Time Customer
on April 13, 2018
Posted by: kcfl
I've used this software for many years, after a single year with TurboTax. This is the first year that I've been disappointed in supporting information. I had to search IRS files for several clarifications which should have been available in the program.
Pros: Easy to install, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Printing Estimated Taxes
on April 13, 2018
Posted by: EstimateMe
I've used this program for awhile now, and every year I spend hours trying to print my estimated taxes. You would think this would be a simple "print estimated taxes button," but it is not, and I forget each year how I did it the last time. Here I am, just a few days prior to the due date, and searching again...
Pros: Easy to install, Easy to prepare
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
l Love it
on April 13, 2018
Posted by: Johnwelldone
Easy to use; simple instructions great product will use again
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
poblems
on April 12, 2018
Posted by: bectax
Program wouldn't let me e-file. Kept saying to update program and I did several times.
Pros: Easy to prepare
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Unable to e-file
on April 12, 2018
Posted by: wesfarr
I have used Kiplinger Tax Cut/HR Block for 15 to 20 years and have always been able to e-file since that feature became available. IRS would not accept my return this year. The HR Block program did not provide any actionable information on what the errors were and how to correct.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock