Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Very Confusing for 1st Time Contractor
on April 17, 2018
Posted by: Agent101
I worked as a self employed contractor and this system was confusing. Assistance is offered on each section however the answers are vague and not helpful. I would not recommend spending money on this again. I would rather go to a professional for help in the future.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Love this Tax Software
on April 17, 2018
Posted by: Rev PC
I have been using the H&R Block tax software for over 7 years and I am very pleased with the results. It is easy to use and provides step-by-step instructions to ensure accurate entry of information. As a member of the clergy, this software also offers all the forms and instructions necessary for ministers to complete their special IRS filing requirements, such as a housing or parsonage allowance.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not so good!
on April 17, 2018
Posted by: rewalt
I have used H&R Block, and its predecessor TaxCut for many years, since home computer based tax packages first came out. This year's version is by far the worst. I wanted to file an extension. After putting in the information I had, and estimating the others, I tried to print the form for mailing. The software is unable to find my printer, so I printed in to a pdf file, which I still couldn't print. So I tried to file electronically, but it kept asking me to check and recheck the same data. Asked for my drivers license info twice.
I am not sure even now if the extension has been.
I am not sure even now if the extension has been.
Sorry H&R, you lost a long time customer.
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Problems this year
on April 17, 2018
Posted by: Chuck1956
The program was fairly simple to use, but.... Upon use somewhere in the program, one of the w2 filings was removed at the end. We then had to do an amended 1040X. When this was completed, the program indicated $0 owed or refund, yet the tax documents indicated we owed taxes. Now we don't know which is correct, so we paid anyway.
Cons: Doesn't maximize refund, Hard to fix issues, Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
OUTSTANDING AS ALWAYS
on April 17, 2018
Posted by: Seeitshine
My business and my family have been using H&R block software for over 10 years. H&R has continued to make it's self-employed package intuitive and easy to use. Keep up the good work.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Return Error
on April 17, 2018
Posted by: KJWilkins
IRS Reject: Error on return. Solution: Review return and fix error. Not happy I had to look at every page to fill in 1 blank. Would have been nice to know what form needed attention.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible state programs
on April 16, 2018
Posted by: tiedyeguy64
I have used the federal and my local state software for years, and had no issues. This year I had to file in several states, but the various state programs were expensive and had no real direction to them. I had to spend hours on the sate websites looking up instructions, and even then it was confusing. I found I had to constantly find the various forms and manually fill them out. I will use other software in the future.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Womderful
on April 16, 2018
Posted by: Sich
I bought this software yesterday and was very helpful
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock