Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,874 Reviews)
Rating breakdown 27,874 reviews
5 Stars
17,449
4 Stars
5,188
3 Stars
2,200
2 Stars
1,248
1 Star
1,789
80%of customers recommend this product.
(
9,294 out of
11,551)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: I like easy
from Detroit MI
Verified Purchase:Yes
I've been using H&R for over 10 years, and it's easy to do taxes. I don't have many things to deduct but still I hold a small LLC company.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from RHE Kalifornia
Verified Purchase:Yes
Has some quirks but otherwise solid program. Had a problem downloading the state tax program. Myra on the help line was awesome in resolving my issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
H & R Block tax software makes filing taxes easy with its walkthrough filing instructions. If any issues are found, it will redirect you back to the question at hand to review and make changes if necessary. It’s filing taxes made easy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 23, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Why you go up on your products every year is beyond me. Its identical every year. You just add the current years rules, the rest of your app hasn't changed in several years.
So every year I pay more just for a few new rules, its dirty to say the least
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Very comprehensive and easy to use. One concern is that when I submmitted my electronic tax documents using the software, and got printed version, there is no clear info that states that I do not need to send copies of the W-2 or equivalent forms (e.g., SS, retirement)
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LarryM2
from Scotia,New York
Verified Purchase:Yes
I bought H&R Block 2025 tax software because it runs on Windows 10.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
OK, but I had some difficulties with navigating
on April 23, 2026
Posted by: 0205
Verified Purchase:Yes
Unlike similar products in the past, this one was not as user friendly
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
Overall experience was good. The biggest problem is that after installing the initial application, the subsequent updates never worked. It left DMGs in my system folder that I had to go in mannually, find them and click them to install. Also, adding the state return purchase did not work when I got to it and paid for it. Same problem. I had to manually get the DMG and click it to add the state return. MacOS 26.3.1 Mac mini (M2).
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock