Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: HHRB ages
from North Carolina
Verified Purchase:Yes
I have been a longtime customer (20) yrs or more with HRB and have no complaints. That is why I come back every year to get my tax program
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: John4578
from Idaho
Verified Purchase:Yes
Good but could be great. I think there is a big opportunity to simplify the process. Did not see much change from last year. I would like to see dramatic improvements each year to entice purchase instead of considering competition. Needs to be so simple a ten year old could do it. Hope this helps.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New york
Verified Purchase:Yes
It is about time that you upgrade your software to take more trading activity. It was nightmare...capped to 222 trades really? We are in the age of algorithmic trading
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Philg1234
from Orleans, MA
Verified Purchase:Yes
Very satisfied as usual. Other than a mass question which you had not programmed properly all went well
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Maulie
from Colleyville, Tx
Verified Purchase:Yes
Will not use this product ever again. Very glitchy, would skip over important parts when clicking on “next”, tagged all my investment imports for review and never got the cleared. Cannot import financial data from Wells Fargo. The list goes on and on…If I didn’t know what data needed to be added I’d be royally screwed. Don’t waste you money.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: obender79
from Florida
Verified Purchase:Yes
Hands down beats TurboTax by supporting Windows 10 and being less expensive.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nothingexciting
from Kansas City MO
Verified Purchase:Yes
Software is very comparable to Intuit. I found it easy to use with only a few issues.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bloomington, IL
Verified Purchase:Yes
I've bought H & R Block software to do my taxes for over 11 years! It's accurate, covers everything, and is user friendly. Walks you through and explains each step.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock