Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Switched from Turbo Tax
on April 22, 2018
Posted by: jia103
First time using H&R Block; previously used Turbo Tax. This seemed to have a better balance between novice computer users and computer-savvy users whereas Turbo Tax always felt like it was targeted toward users unfamiliar with the basic operations of a computer.
Some areas I considered needing improvement are as follows.
I found the Total Monthly Rents confusing. It wasn't clear to me to exclude the income reported on my 1099-MISC until I saw my generated Schedule E and noticed the income counted twice, after which I had to go back and tweak my Total Monthly Rents to reduce by the amount entered under the 1099-MISC.
Being new to using this, I couldn't figure out how to tell what screens I worked on already and what screens I have left to do; I didn't observe any progress indicators telling me I've completed Income and have to do Adjustments, same with subsections under each of these.
Similarly, I didn't see any easy navigation telling me where I am in the entire process and how much I have left to do. While working on Rental Properties, I didn't know how much I had left before I would be done with that section. Similarly for the Income section, and also for any overall progress.
If this is already built into the software, then it wasn't obvious to me. In particular, I would like to have a vague idea of how much time I need to spend working on this. I generally devote a full weekend once I've gathered all my W-2s and other documents, but based on everything I need to fill out, it would be nice if it could plan for me to let me know I'll still have a few hours or a couple days to complete.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Wells Fargo
on April 22, 2018
Posted by: DannyBB
from Michigan
downloaded financial information from Fidelity wonderfully, but would not do Wells Fargo account details. other than that, great experience. easy to install on multiple computers
Pros: Easy to install, Easy to prepare
Cons: Hard to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very User-Friendly Tax Sofware
on April 21, 2018
Posted by: veehop
I bought this for Mac and I am very happy with the results. The software is very user-friendly with thorough explanations and easy to follow step-by-step instructions from beginning to end. I have used it for several years now to file my federal and state taxes and have noticed small enhancements every year. It'as very affordable and well worth the money in my opinion.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy, friendly to use
on April 21, 2018
Posted by: Putney
This tax software is easy to use and offers great advice. I've been using it for 11 years now, and I like the added features, such as Deduct Pro for estimating the value of used gifts. The depreciation calculations are great for my small business. All in all, I love HR Block tax software.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
My Experience
on April 20, 2018
Posted by: rock1toc
This was perhaps the easiest one yet, since I retired that is. Yes, life has become somewhat simpler and so has filing with HR
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software
on April 20, 2018
Posted by: Goldengirl69
Its Best Income Tax Software I used so far did this by my self except background help software provides Its me figure out what to do and I needed help. .
Pros: Easy to install, Easy to fix issues, Maximizes refund, Easy to import
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Beginner friendly
on April 20, 2018
Posted by: MR81
i never thought in a million years i would able to file my own taxes. Gave me alot of interest and confidence. looking forward to doing next year's taxes...
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great program to help through the toughest taxes
on April 19, 2018
Posted by: Joepk8
I've used TAXCUT/HRBLOCK tax programs for years and except for one year where they changed which computers it would work on I have really enjoyed it's capabilities and thoroughness. About the only complaint is that sometimes when help is clicked and it has to link up to the STATE or FED help line it seems to hang up and getting the "official" help page is difficult. However the HRBLOCK program help and tips are useful.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock