Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Apostell
Verified Purchase:Yes
This software is so easy to use. Would choose another!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Failed to accurately calculate NYS taxes
on May 1, 2018
Posted by: John Arkenberg
The software failed to correctly identify that I live in NYC (despite the fact I put in my address) and miscalculated my taxes for the state of NY. I only found this out once receiving a letter from the state of NY with a claim for adjustment. Going back through the software the only way I can accurately fill out the form is to use the override function, which then means I cannot e-file which is a NYS requirement. This is a huge catch-22 and a real failure on HR Blocks part to accurately input data from a Federal form to a State form.
Pros: Easy to install
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Chandlers
Verified Purchase:Yes
I'm always pleased with H&R Block products they are simply for the customer.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: acroft99
Verified Purchase:Yes
I use Taxcut every year and I find it to be the best product for preparing my taxes. Sometimes it is hard to navigate back to certain/specific pages, I think it could be just slightly more user friendly in that regard, but I have no real complaints and plan to continue using this product.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: frugalbuffalo
Verified Purchase:Yes
It is absolutely ridiculous that you can't e-file a state return (which you say is mandated in NY) without first e-filing a federal return. Additionally disappointing that the software is unable to help with Self Employed health insurance deduction under certain circumstances, leaving the customer to deal with an unfathomable federal instruction book.
Pros: Easy to install
Cons: Hard to fix issues, Hard to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Thomas mackay
Verified Purchase:Yes
The whole experience was good and easy took no time at all
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Dissatisfied50
Verified Purchase:Yes
I have been using the product for many year and each year there are more bugs.
Cons: Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Califbeed
Verified Purchase:Yes
I have been using H&R Block since it was Tax Cut. Still the same good product.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock