Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,874 Reviews)
Rating breakdown 27,874 reviews
5 Stars
17,449
4 Stars
5,188
3 Stars
2,200
2 Stars
1,248
1 Star
1,789
80%of customers recommend this product.
(
9,294 out of
11,551)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
easy way to file
on April 20, 2026
Posted by: H and R EASY
from NY
easy to use and file ,Any one can do it and do it well
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Moby100
Verified Purchase:Yes
I had issues with car depreciation. You provided no support for the issue and worse yet I couldn't easily get to the form used to fill out the depreciation schedule, nor could I fill it out on the form. I wasted almost an hour correcting three items that should have taken less than 5 minutes.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent features that are easy to learn and use.
on April 20, 2026
Posted by: TBMFM
from AL
I have used H&R Block Software for years and I find my tax preparation experience less stressful than before.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from orlando, fl
Verified Purchase:Yes
TERRIBLE job of making updates available for MacOS
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Will555
from Oh
Verified Purchase:Yes
Pretty simple and orderly interface. After 10 years, have always had submissions accepted with no issues. I only have W2s and 1099s and stock transactions, so have a very simple return. Only negatives are when it asks to check items, there is very little explanation as to why the number is suspect.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Rug pull
on April 21, 2026
Posted by: criddle858
from San Diego, CA
Great until the very last step then: "Unfortunately, you won't be able to e-file your return. This is because the calculation for the premium tax credit (Form 8962, line 24) and the self-employed health insurance deduction (Form 1040, Schedule 1, line 17) use the iterative method"
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dublin, OH
Verified Purchase:Yes
It seemed that what I owed the IRS was high for someone pushing 80 and still paying taxes. I am uncomfortable with taxes owed on my retirement savings that I haven’t taken yet. Not sure I got all my tax breaks. Have considered doing with TurboTax post facto just to compare results for satisfaction that I filed with best platform.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
H & R Block tax program works for me every year!
on April 21, 2026
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I have been using H & R Block's tax program for years now, typically using the Premium level package. It has consistently made my tax preparation and online filing for both federal and state easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock