Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,874 Reviews)
Rating breakdown 27,874 reviews
5 Stars
17,449
4 Stars
5,188
3 Stars
2,200
2 Stars
1,248
1 Star
1,789
80%of customers recommend this product.
(
9,294 out of
11,551)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: disappointeduserX
Verified Purchase:Yes
Disappointed in the conflicts and errors found in the software this year. Will most likely go with a different company next year
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Villa Park, Il
Verified Purchase:Yes
Have been using H&R Block software for years. Never any problems.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from dallas
Verified Purchase:Yes
Very expressive for what is available to efile the other competitors. When I got to thr end, it did not recognize my subscription ID, requiring two phone calls to HRblock to resolve. Other than these, the assistant sections were helpful for schedule c amd rental income.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jo81
from Chicopee MA
Verified Purchase:Yes
The product did what I needed it to do, but I was unable to get questions answered.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CJ Financial
from AZ
Verified Purchase:Yes
I've been using H&R Block tax software for years. Very easy to use and covers all my needs
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jsn2026
from Florida
Verified Purchase:Yes
Happy with program's ease of use and assistance screens.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
Been using H&R Block Tax software for over 30 years and my taxes are very complicated with rentals and three other income sources. This tax software walks you through everything and makes it very easy to do and easy to understand. Would highly recommend to anyone even with complicated taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Hj Ohio
from Ohio
Verified Purchase:Yes
I have been using this software for 6+ years. But the last few years it has had more glitches. It used to be tighter and more issue free.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock