Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,151 Reviews)
Open Ratings Snapshot
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product. 
(
9,424 out of 11,730
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Long Time User
on June 12, 2018
Posted by: ed1040
from Versailles KY
Verified Purchase:Yes
I use this software every year. I find it easy to use and accurate.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
some things make no sense, navigating is not great
on June 12, 2018
Posted by: hfactor
Verified Purchase:Yes
The program claimed I had made an excess contribution to my SEP although it computed an amount that was a lot more than my total contributions. I couldn't figure this out and I'm a CPA. What do you do in this case, very frustrating.
It is difficult to tell where the problem actually is in the errors.
Pros: Easy to install, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
easy prep software
on June 12, 2018
Posted by: red721
from California
Verified Purchase:Yes
This software is easy to use if you know how to answer the tax questions. This is great for the individual with limited income sources and expenses. I am a CPA and find this software tedious at times when it asks the same questions over and over. Depreciation of assets is not correctly done by the software and options for type of asset needs to be updated and include more options. There are state issues when entering K-1 or rental info because it doesn't track depreciation for the state separately.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent
on June 12, 2018
Posted by: Sridhar More
from Bladensburg,MD
Verified Purchase:Yes
I bought this software last month and I have been using it from past years. I got good returns. This software is really easy and also helpful in each and every step.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Simple
on June 11, 2018
Posted by: Slaflair
from Albion,NY
Verified Purchase:Yes
I found it very easy to use. I do wish that the e-filing was simpler. It was 3 times before I finally got the e-filing to finish properly.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Got the job done - but not a lot of help provided
on June 10, 2018
Posted by: Andyfree
from Chicago, IL
Verified Purchase:Yes
I’m confident my taxes were done correctly. Would have appreciated more help on K-1s (made me research and try to find similar lines to input) and kids college education costs (what if’s on taking as dependent). More effort needed than I expected
Pros: Easy to import
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
A minor glitch
on June 8, 2018
Posted by: Gflyer
from Arizona
Verified Purchase:Yes
Have been using Block for several years. This version, my state Dept of revenue address was incorrect in the program. Resulted in my mailed in taxes being returned undeliverable. Cost me postage again to resend.
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Helpful, But
on June 8, 2018
Posted by: Cliff1111
from Bowie, MD
Verified Purchase:Yes
The interview questions are very helpful with making sure all key items are hit. I think a feature should be added to avoid the interview and just work from the forms.
Pros: Maximizes refund
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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