Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,874 Reviews)
Rating breakdown 27,874 reviews
5 Stars
17,449
4 Stars
5,188
3 Stars
2,200
2 Stars
1,248
1 Star
1,789
80%of customers recommend this product.
(
9,294 out of
11,551)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Mississippi 1099 INT & 1099 DIV Software Problem
on April 18, 2026
Posted by: Anonymous
from Mississippi
Verified Purchase:Yes
I tried to file my Mississippi state income taxes electronically and every state 1099 INT & 1099 DIV did not get auto filled within the HR Block program from the federal 1099 INT & 1099 DIV form. We were forced to print and mail our Mississippi state income tax filing instead of the convenience of electronically filing the state. We have been using RR Block software for almost 20 years and may now move to another software provider.
Cons: Hard to import documents
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Raff2026
from Placerville, California
Verified Purchase:Yes
I have been using H&R Block software for years. It has always gotten me through my taxes quickly and accurately even with rental homes and investments.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dg77
from Cody, WY
Verified Purchase:Yes
I have many stock transactions, and it takes much too long to verify the transactions downloaded from the brokers. The planning section seems to have taken a step backward.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
A long time H&R Block user that uses the program for the entire extended family tax preparation. Worked well but did find the help information very lacking this year when trying to input two different 1098-T forms for the same person. Giving the company some slack this year though with all the major tax changes and the slow IRS implementation.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MeinSC2026
from Pa
Verified Purchase:Yes
Everything great except you need to allow separate download and install of state software because some folks need to install software in specific drives and when the H&R software auto-downloads during software execution I can't install it. I needed an admin to intervene.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Leon1122
from New York, ny
Verified Purchase:Yes
Does not clearly provide link to filing State extension. The screen instruction says something that doesn’t match the reality.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KM20
from Wilmington DE
Verified Purchase:Yes
Software worked great. Covered all my tax issues for 2026 and easy to use
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Meanjean55
from Midwest
Verified Purchase:Yes
Software did not inform me that I needed to refile state return after federal was rejected for a typo.
The message said it would let me know after federal was accepted but it did not.
The message said it would let me know after federal was accepted but it did not.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock