Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,151 Reviews)
Open Ratings Snapshot
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product. 
(
9,424 out of 11,730
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Well thought out
on October 17, 2018
Posted by: Doc0098
from Orange County, CA
Verified Purchase:Yes
I was looking for a 2017 downloadable tax program, tried Turbo Tax since I was always using that, it was a terrible program with worse customer service, and gave H&R a try, as I had to get it done. Much to my surprise, it was excellent, asking good questions, and the ending assessment was invaluable. Good-bye Turbo Tax, hello H&R!
Pros: Easy to install, Easy to fix issues, Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Ok if you don’t have stocks & capital gains
on October 17, 2018
Posted by: Tired of typing
from New Jersey
Verified Purchase:Yes
I imported a 1099-B from my broker and had to manually update 350 “date acquired” and “basis”—what a pain in the neck. It resulted in a decrease of $1,700 in my tax bill; but, there’s got to be a better way!!
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on October 17, 2018
Posted by: halfnoteny
from Brooklyn, NY
Verified Purchase:Yes
I've been using H&R Block tax software for the past 4 years. It's easy to use. The only reason I didn't give it 5 stars is because the mode of depreciation is not brought forward year after year.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on October 17, 2018
Posted by: Stu_
from Wisconsin
Verified Purchase:Yes
Very easy to use. Walks you through the steps, with explanations available if you need them.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
does the job, but needs work
on October 17, 2018
Posted by: red721
from California
Verified Purchase:Yes
I am a CPA and find many faults with this software. Its hard to find exactly what I am looking for. You should have an option to turn off all mini worksheets as those are annoying. Most of the time your "issues" don't affect efiling and are tedious to try to correct. The software does not handle railroad retirement correctly. I understand its for the average person, but maybe you should come up with a more expert version.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I'm used to this software
on October 17, 2018
Posted by: Anwar
from New Jersey
Verified Purchase:Yes
I'm happy with the software/\. But wondering how come my E-filing NJ return rejected whereas your software checked accuracy of return and found no error. Federal accepted the return.
Couple of forms not installed had to obtain online.
This time while upgrading online my hardware got damaged. Never happened in the past
Pros: Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Continues to be my one Tax software
on October 17, 2018
Posted by: MrMikeS
from Bay City, Texas
Verified Purchase:Yes
I have used this forever from the first TAX CUT. Only issue is when we go to the audit problems at the end. It is very difficult to know what is causing the flags.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
friendly work with
on October 17, 2018
Posted by: Wilme
from Miami, FL
Verified Purchase:Yes
easy to work with, computer friendly, professional guidance
Pros: Easy to install, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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