Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,151 Reviews)
Open Ratings Snapshot
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product. 
(
9,424 out of 11,730
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
2017 Premium Tax Return
on October 20, 2018
Posted by: 4T2D
from Fredericksburg VA
Verified Purchase:Yes
It's extremely easy to use, efficient and I was able to get my taxes done without having to hire a CPA. Couldn't be better.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Overseas Users Issue
on October 20, 2018
Posted by: WhatsThisFor
Verified Purchase:Yes
Software is comprehensive but easy to use and intuitive. Only problem is that as I am now located outside the USA I was not able to purchase additional state tax packages and e-file them as your payment system does not accept non-US addresses (even for US bank cards). This is a major issue which stops your software from being used by the many non-US based tax filers.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Complicated software
on October 19, 2018
Posted by: andrewrd
from Florida
Verified Purchase:Yes
Confusing. Navigation is terrible. It seems everytime I go back to change anything it makes me walk through all the previous steps. Finally figured out how to avoid that. The GUI looks like it's from the late 90's. I'm pretty sure it did not calculate the tax right. For testing I put in a high number as income and it still said I didn't owe any tax. I ended up printing it out and doing my taxes manually comparing the results from this software. I'll prob get a letter from the IRS soon. Nice thing is that I get +5% refund card to Amazon. A lot of the core functionality seems to be there but the software needs some serious help from a users perspective.
Pros: Easy to install
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features!
on October 19, 2018
Posted by: DT6314
from Irving, Texas
Verified Purchase:Yes
Very pleased every year with the software. Easy to fill out and easy to file.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
double charged for state filing fee
on October 19, 2018
Posted by: joansie
from green bay wi
Verified Purchase:Yes
i was double charged on my state electronic filing am not able to find information to contact you to resolve this!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to navigate
on October 19, 2018
Posted by: prepare10
from AZ
Verified Purchase:Yes
Bought it before the tax season and used it for family members tax returns
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on October 19, 2018
Posted by: John 3
from Fountain Valley, CA
Verified Purchase:Yes
Have been using this software for the past few years. Will never change back.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use!
on October 19, 2018
Posted by: Michael9
from Portland Oregon
Verified Purchase:Yes
Very happy with the ease of use and suggestions. Have used for years and will continue.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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