I have used this program for years, but this year our return was more complicated and involved the submission of several different state returns. The guidance for the various states was not consistent in quality and the directions not always clear.
Pros: Easy to install, Easy to prepare, Easy to import
The software was able to walk through all of the sections I needed to get the tax return completed and submitted. There were some areas where it could use better explanations of what information was required, but overall very good.