Been using HRBlock for years. always pretty straight forward, but this year it didn't allow me to file state electronically and wouldnt let me into the return to fix the error.
I had an issue with the home office and property tax portion of the program. Had to file an extension and was advised to change one of the forms from my mortgage company to make it work. My taxes are still under review, should get a refund since your accuracy review said all correct when it was not.