Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Easy to use
on January 26, 2019
Posted by: Otto rock
from Virginia
So easy and fast I never thought I would be doing my taxes but it is so easy and fast that anyone can do it
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H & R Block Premium 2018 software
on January 25, 2019
Posted by: joneal123
from Allendale, Mi
Easy to use and found all of the applicable deductions for my return
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Disappointed with lack of TRA additions
on December 31, 2018
Posted by: FrusCrus
from Orange County, CA
I have been using HR Block Premium for several years for my self-employed business. I would have liked to have more certainty with my year-end tax planning with up-to-date software that includes the qualified income deduction for self-employed/pass-through entities.The software makes no attempt to incorporate this aspect of the Tax Relief Act. There is no need to wait for IRS return forms to provide for this deduction in the software.
Cons: Time consuming, Doesn't maximize refund
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
tried to set up "My Block" account
on December 16, 2018
Posted by: Jim7979
from Ohio
Tried to set up "My Block" account but it refused to "recognize" my User Name/pass word. But it would not say why.
I've always been leery of putting my info into the cloud but my son said to do it. I was going to try to save my return this year but your program would not accept me.
It will not accept either a password or a username or both.
It will not accept either a password or a username or both.
Cons: Hard to fix issues
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Answer Questions its that simple
on December 14, 2018
Posted by: Marilyn D
from New Hsmpshire
Easily walks you through categories with detailed descriptions.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
customer friendly
on December 4, 2018
Posted by: Grammer3
from Kansas City MO area
easy to use look forward to 2018 version nothing else to say
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
2017 state return still pending 10 months later
on December 1, 2018
Posted by: Timm2017
from Ohio
I filed both federal and state but only the federal got transmitted and filed. The state return was transmitted but still in pending status 10 months later.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Colly
from Paoli PA
Verified Purchase:Yes
Love your product in the past. This year you had a software glitch that I was unable to work around. And thus was unable to file electronically. And thus had to file on paper a day late (because I was on the road). We will discuss this further if the IRS penalizes me.
The software issue:
The Efile accuracy review listed an issue that I was unable to resolve, specifically: "If dependent's income is reported on line 2b of form 8962 there must be a social security number on line 6c of form 1040" Form 8962 was showing MAGA of our son, who has, in the past been listed as a dependent, but was NOT listed as a dependent in for 2017. I tried a million ways of working around this, with no success. Your response?
The software issue:
The Efile accuracy review listed an issue that I was unable to resolve, specifically: "If dependent's income is reported on line 2b of form 8962 there must be a social security number on line 6c of form 1040" Form 8962 was showing MAGA of our son, who has, in the past been listed as a dependent, but was NOT listed as a dependent in for 2017. I tried a million ways of working around this, with no success. Your response?
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock