Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,915 Reviews)
Rating breakdown 27,915 reviews
5 Stars
17,470
4 Stars
5,193
3 Stars
2,206
2 Stars
1,254
1 Star
1,792
80%of customers recommend this product.
(
9,313 out of
11,576)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Western New York
Verified Purchase:Yes
I have been using Tax Cut and H&R Block software for ages and it hasn’t let me down. Running a small business comes with its headaches of assembling all the appropriate “write-off” documentation that I always seem to put off until tax time. I would never be able to remember everything to get to a Tax preparer in one visit. This software is a godsend to complete my taxes over a few days time without the rush anxiety!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Annoyed122
from South Carolina
Verified Purchase:Yes
Works well with Federal. Was not compatible with South Carolina and forced me to file by paper. Very disappointing and antiquated.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Self Tax Man
Verified Purchase:Yes
I've used your programs for over 20 years. Only issue is they regularly crash in the midst of working. Not sure why? I also send a report. One other issue is I have never been able to pull up prior year document working on my Apple Mac. Not sure why?
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
It did the job which is the best thing i can say.
on April 15, 2026
Posted by: Conner56
from st louis mo
Verified Purchase:Yes
neither happy nor unhappy about this program. I did not like the A1 portion.it did the job which i
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wyoming, OH
Verified Purchase:Yes
It works to do taxes. But it cannot make it easy!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Got me through the tax return preparation efficiently even with some complexity of small business and investment matters.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Papa Steve
from Florida
Verified Purchase:Yes
Worked with Windows 10 others would not, uploaded from another program. Worked perfect
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block excellent
on April 15, 2026
Posted by: AG great
This time of year and the process is difficult. The program which ended up being a second thought turned out better than expected and was reasonably easy and fast. I would recommend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock