Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3
Good but .........
on February 17, 2019
Posted by: KAL54
from PA
My taxes are complicated (Scheds A, B, C (2 of them), D, and E). Been using Block for years with favorable results. This year everything was handles great with 2 exceptions. 1. Cashed in many series EE savings bonds this year. No separate place to enter the int reported on 1099-Int, had to report it with all other int. All of my int was then dropped into my state return. But the EE bond int is not taxable by the states, had to manually adjust. 2. I made a Roth contribution in early Jan 2018. Then did a recharacterization to traditional then a conversion back to Roth. Software got confused and did not handle it well, had to make manual adjustments.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use.
on February 17, 2019
Posted by: mike12345678
from Eden Prairie, MN
It is very easy to use and understandable. It makes a complicated matter much simpler.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Generally good, with some space of improvement
on February 16, 2019
Posted by: Arky73
from Revere, MA
Pretty good overall. The only that I have some uncomfortable feeling now and was altogether confused the first time I used the program: having more than one rental properties it would be really great to see some indication on the screen (heading or the like) to which property the current activity on the screen applies. It is probably usual and not just my way that we fill same data and then return to the program. Having some kind of a "flag" when using the program to which property it all applies would be much easier.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on February 16, 2019
Posted by: Terry Invest Grp
from Nottingham, MD
This is easy to use for the person who has not idea how to file their own taxes. I do not like that we don't get at least one free state filing like in previous versions.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Walked me thru it all
on February 16, 2019
Posted by: Jimbo01
from Birmingham, AL
The program took me through step by step and made it very easy to complete my returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
pain in the backside
on February 16, 2019
Posted by: Leery
I have bought H&R for more than 10 years. This year a problem with one of H&R forms caused my Fed return to be rejected after pending for 2 weeks. This caused state to be rejected also. I now have send state in on paper with a copy of the fed. also A pain in the back side. Not transferring some Fed information to the state forms.
Cons: Time consuming, Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
E-FILE ISSUES
on February 16, 2019
Posted by: RMOTSCHE
from FARGO, NORTH DAKOTA
COULD NOT E-FILE NORTH DAKOTA taxes so had to mail them in which used lots of paper.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Feel confident they are done right
on February 16, 2019
Posted by: Caroln
from Kentucky
As said in the review title, after I'm done with my taxes I have no doubt in my mind they are done correctly using H & R Block. Great peace of mind! Really helpful with self employment forms and state forms. Wish I could open more than one form at a time though. Sometimes it helps to be able to jump from one form to another without having to open and close forms.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock