Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,915 Reviews)
Rating breakdown 27,915 reviews
5 Stars
17,470
4 Stars
5,193
3 Stars
2,206
2 Stars
1,254
1 Star
1,792
80%of customers recommend this product.
(
9,313 out of
11,576)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
on April 15, 2026
Posted by: TPN22
from Florida
Need more electronic downloads from investments firms.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wizard Jay
Verified Purchase:Yes
Once I found an office with someone that could do 1041s, it was great. Alisa did a great job!
Response from HRBlockBy Lexis, Social Media Team, April 15, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
My state filing was rejected despite the correct 2024 AGI. When I submitted it again I was charged a second time and was rejected again. Finally I mailed it in. Disappointed that I paid for efiling twice for nothing. In addition, download procedure for 1099s on a brokerage account and a bank account did not work.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gatman1104
from Cleveland, OH
Verified Purchase:Yes
Used competitor products for years. It gets the job done and generally has good prompts or explanations along the way.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Whats a Nickname
from WI
Verified Purchase:Yes
I've been using this product for years. Very complete and very accurate. Saves me a ton of time in preparing both my federal and state income taxes
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Steves tax review
Verified Purchase:Yes
No major issues. Fixing errors sometimes is a problem.
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ItoGiri
from St Augustine Florida
Verified Purchase:Yes
Overall, I’m very pleased with the service that I received!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TBD12
from CA
Verified Purchase:Yes
We have been using H&R Block exclusively for years because it is such an easy to use product. It’s intuitive, informative and impressive. We love it!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock