Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,915 Reviews)
Rating breakdown 27,915 reviews
5 Stars
17,470
4 Stars
5,193
3 Stars
2,206
2 Stars
1,254
1 Star
1,792
80%of customers recommend this product.
(
9,313 out of
11,576)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Once again HR block made the chore of filing my taxes an easy task.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I use this program every year to do my taxes. I just gather my data, enter it where the program dictates and within an hour or so I have completed both my Federal and state income tax forms for the year. Very easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sawyer1023
from Kronenwetter, WI
Verified Purchase:Yes
i have been using the H&R Block software for years. Easy to navigate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Confused and upset
from Florida
Verified Purchase:Yes
I have a Revocable Trust on my 2 houses and a life estate on the third. The computer led me to a K form for inherited properties. I didn’t inherit them. I bought them. I needed to try to get Schedule E to upload for my expenses on the rentals. I listed them, I think, on Schedule k?
I felt it was a bit confusing trying to list everything.
I felt it was a bit confusing trying to list everything.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: older gent
from WI
Verified Purchase:Yes
For my tax situation, retired, living on SS, pension and investments, this software was perfect. Easy to follow format. Progressive prompts take you through pertinent forms and worksheets.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
on April 15, 2026
Posted by: gasnc
from southfield, mi
it was fine until e file the federal when it showed something on the form which needed correction, then would not allow correction, and rejected e file, seems the program backed me into a corner that I could not escape. Frustrating and Not exactly fair.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Chicago619
from Chicago, IL
Verified Purchase:Yes
Overall a great program, but very weak when it comes to supporting complex K-1’s.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MO
Verified Purchase:Yes
Have been using this software for years - always satisfied!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock