Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,151 Reviews)
Open Ratings Snapshot
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product. 
(
9,424 out of 11,730
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Worked perfectly for me!
on February 22, 2019
Posted by: mrcfrance
from North Little Rock, AR
I had w2 income and 1099MISC income (with deductions). I was nervous to do this myself, but it was not too difficult and I feel pretty confident about the end result. I didn't have any problems e-filing with federal or state--I'm not sure why so many people are saying they have that problem, perhaps it's the firewall on their PC. Anyway, it was a great experience and I'll be doing my own taxes with this software from now on.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy process
on February 22, 2019
Posted by: SidH
It made my tax chore easy will use it next year as I have for the last 12 years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good features
on February 21, 2019
Posted by: Clink
from Walnut Cove, NC
Have used your product for over 20 years. That's all I am posting
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Average to Good
on February 21, 2019
Posted by: joetheman
The font and color is too small and light. Had trouble at times reading. Should be larger and darker. Also, especially this year of change, there should be a comparison of last year's entries and taxes paid, to this year's. Especially the effective tax rate and/or amount. Of course, like everything else, cost of program keeps increasing.
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Trouble downloading state
on February 21, 2019
Posted by: Widget123
from Leicester, N.C.
Used hrblock for years with no problem, really liked it. This year has been terrible. Still can’t get state to download. Filed federal but will continue working to get state.
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Some software glitches
on February 20, 2019
Posted by: chuck32
from Tacoma, WA
While adding a donation that needed an appraisal, all seemed to go well until the final review when the software didn’t include the donation date. Eventually had to go to open page to amend the entire form. A second donation said “thrift shop value” even though I included an “appraisal” on the original form...
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly
on February 20, 2019
Posted by: Pink 1
from Anna , TX
Have used product since 2014. Never a problem. Never an audit
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Amazing software
on February 20, 2019
Posted by: Vilela
from Brazil
I have to say that I'm very happy with H&R Block Premium Software. It's simple and fast to fill the income tax. AMAZING!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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