Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: BBK82
Verified Purchase:Yes
Been using it for years and always easy to use and gives me peace of mind knowing they stand behind their product!
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy Tax Tool to Use!
on May 12, 2026
Posted by: KirkS
from Arizona
Great Tax Tool. I like it much better than Turbotax!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Nong29
from Ca
Verified Purchase:Yes
It works. But not as well as the office software. There is no preview and prior year comparison.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Maryland
Verified Purchase:Yes
I’m a long-term user. Overall the product is very good but I still have problems in a few areas one is how the system deals with RMDs and WCDs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DMac1
from Washington, DC Metro Area
Verified Purchase:Yes
The best tax preparation and filing software available.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jim 27
from Northern VA
Verified Purchase:Yes
I ended up paying in more than I was expecting. With the 2017 so-called Tax Cut & Jobs Act, I seem to be paying in much more.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson, AZ
Verified Purchase:Yes
Once again everything about my H&R Block software worked perfectly and was exactly what I needed in every way for developing and submitting our itemized income tax return for 2025. Could not have been better in any way!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jcf7
from Sc
Verified Purchase:Yes
My experience with the product was outstanding. It was easy to follow. I had very little problems with the product.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock