Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Best Program for Self Employed People
on March 3, 2019
Posted by: kro111
from S.Point, WI
I enjoyed using this software and my experience with 2018 Tax Filing was the best one I have had since 2012. H&R Block have written this program well. There were two problems I had during the review portion that took about a half an hour to solve. The program could not automatically move data to the correct area. I will be using this again next year for sure.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of Use and reliability!
on March 2, 2019
Posted by: Apotuti
from Georgia
Simple enough for anyone to file their own taxes!!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Works for me
on March 2, 2019
Posted by: Taxmen
from DMV
Flawless. Appreciate that it works with legacy Microsoft Money that I use
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Very Frustrating Experience
on March 1, 2019
Posted by: knk19
from Middleton, WI
I have been using HR Block for several years. However, this year led to a confluence of issues that made the experience very frustrating. The downloaded software only provides 1 free filing and limits your preparation to one return. Software loaded from a disk offer 5 free filings and permits preparing returns for 5 different taxpayers with one program. The software does not work on an iPad. When the IRS initially rejected my return due to a typo, it led to the rejection of my stat return. I was able to readily fix and file the federal return, but cannot file the state return without paying an additional fee.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
So easy a cave man could do it
on March 1, 2019
Posted by: Toyotanut
from Fort Smith, AR
Have used this software for years. Always easy to navigate. Never had any e file issues or computer glitches with it. Will be back next year.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Does not meet maximum refund status
on March 1, 2019
Posted by: Lifeguard88
from Lititz
Retirement benefits not taxable in my state, but the software included retirement benefits as additional income. After several phone calls, was able to reach a person who helped me over ride the software. Otherwise, the refund would have been $500 less.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block premium 2018
on March 1, 2019
Posted by: johndoe_2
from MA
I'm happy with this H&R software for many years. Easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Could use modification
on March 1, 2019
Posted by: jwight42
from Brentwood, TN
I have used H&R Block for over 30 years. Always very reliable and includes great features. Only one comment on improvement. At the end, just before the AIG, include the question, how did you file last year. This is important when changing from joint to separate or separate to joint and you import last years data to begin. EX. if you import joint and decide to file separate, only the preparer can file electronically, as when you file the other separate, it is rejected by IRS as the AIG does not agree with prior year, since prior year was joint. Would like feedback on this. Even your customer service reps don't know.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock