Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,151 Reviews)
Open Ratings Snapshot
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product. 
(
9,424 out of 11,730
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Clear and concise questions to complete return.
on March 11, 2019
Posted by: DRPHILL
from Northern Virginia
Every year the product has been improved. Provides access to all IRS forms.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not good
on March 11, 2019
Posted by: unhappy camper dont buy
from chicago il
Used HR for nearly 2 decades. 2018 was a nightmare. Software will no longer save things such as bank routing number, account info from federal to state forms. Constant repetition. Attempting to account for MEDICAL INSURANCE where every month required multiple repeated entries was a literal NIGHTMARE>
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Pretty straight forward. A little more involved.
on March 11, 2019
Posted by: Geff02878
from Tiverton RI
I had to figure out to do extra things this year, and the program fought me.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Perfect for over 5 years running
on March 11, 2019
Posted by: TommO
from Port Charlotte, FL
Ease of use, prompts, forms, answers to problems, potential RED FLAGS all addressed under one program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 11, 2019
Posted by: TXOutlw51
from Garland, TX
I have been using this software the last 10 years or more. It is easy, fast and accurate
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
great features
on March 10, 2019
Posted by: charlie924
from Bald Knob, AR
except: wanted to see wifes income for the state and I couldn't find a way to see it. your program said she had no income. I hope your right!
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works very smoothly
on March 10, 2019
Posted by: jricky
from NW PA
Have been using this software for decades, even before it was H&R Block
It handles my return which is self-employed, landlord & investments with ease.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Confusing
on March 10, 2019
Posted by: Maria 2019
from New jersey
Have issues with forms but not clear how to correct
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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