Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,915 Reviews)
Rating breakdown 27,915 reviews
5 Stars
17,470
4 Stars
5,193
3 Stars
2,206
2 Stars
1,254
1 Star
1,792
80%of customers recommend this product.
(
9,313 out of
11,576)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: disappoiinted
Verified Purchase:Yes
Difficult finding where to list estimated payments already made to goverment.
Could not find place to estimated payments in Iowa program.
Could not find place to estimated payments in Iowa program.
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: iblp
Verified Purchase:Yes
Been using the professional/business version for years and always makes my complicated taxes easier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gai25
from Nashville, TN area
Verified Purchase:Yes
I have used H&R Block software package for as many years as I can remember. Easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have used this software to prepare my taxes for well over a decade. I have found it to be functional and efficient.
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cliff2418
from Denton, Texas
Verified Purchase:Yes
Seems very thorough to a layman. Like how it keeps up with a running result on the left pane.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
on April 13, 2026
Posted by: Ubaldo
from OH
Once again I am very happy with the program performance. from its inception Tax Cut to Its current name H&R block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frustrateduser5
from FL
Verified Purchase:Yes
Same issues every year. You need to increase the number of transactions allowed from 1099B’s. I buy the premium and still can’t just import anll our information. I inevitably have to group some sales which is more time consuming than just importing them all. Also a grater chance for errors. Also this year, it took you forever to and the update so that I could efile. I kept getting a message saying the final calculations for QBI carry forwards was not finalized but yet you chat and phone support could never tell me when it was coming or exactly what the issue was. I looked at IRS.gov and they didn’t indicated there was a holdup and I know other people who used TurboTax or an accountant and had no such issues. I’ve used your software forever so hate to switch but it’s getting very tiresome to have these technical issues every year especially as the price keeps going up.
Cons: Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sess
from Nashville TN
Verified Purchase:Yes
Nothing is easier than doing your taxes with H&R Block tax software. In and out in about an hour. Complicated Schmomplicated.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock