Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Boatracer59
from Harrison Twp., MI
Verified Purchase:Yes
I have used H&R Block tax software for many years. I find it meets most of my needs but leaves me to do some of the work that I think could be included in the program such as investment calculations and explanations for why some income is taxed at a different rate than others.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: kiddjc55
from South Bend, IN
Verified Purchase:Yes
I have used H& R Block software for over 10 years and have found it to be very easy to use and I especially like the built in checks and balances that it performs to make sure that it is accurate and with low risk of audit.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Great Except For State
on April 10, 2026
Posted by: Kevin J R
from Virginia
Makes doing taxes much easier. Would give five stars, but don't like the fact that after paying extra for Premium software with state tax preparation it does not allow even one free state tax electronic filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
Bug fix very late and not supporting amendment
on April 10, 2026
Posted by: Anonymous
from MD
Verified Purchase:Yes
I bought and used the Premium version and unfortunately filed the fed return by mid March 2026. The Premium version at that time has a bug in NIIT calculation and resulted in a higher tax. After receiving refund and out of curiosity I clicked download and install update in early April 2026. The newer version automatically fixed the already-filed tax numbers, not giving a warning or chance to generate a 1040-X. I ended up having to fill a 1040-X manually and using the Premium only as a formatting and e-filing tool.
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
I have been using this product, first as Tax Cut, then as Block, since 1988, and it's never let me down. Easy to load, easy to understand,.and always thorough in it's forms, filing process and information help screens.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Went2c4u
Verified Purchase:Yes
I have used this software every year since 2001, when it was tax cut..
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for sharing—25 years is incredible! We’re honored that you’ve used this software every year since 2001, back when it was TaxCut. It’s great to hear that it’s continued to deliver ease of use, accuracy, and clear instructions year after year. Your long‑time loyalty truly means a lot to us, and we appreciate you trusting H&R Block for your taxes for so many years.
Written by a customer while visiting HRBlock
Posted by: Dawson57
Verified Purchase:Yes
PA-40 Schedule E is directly copied from the 1040 Schedule E. The PA-40 Schedule E needs "Description of Property" in item A, but we could not be able to modify it, and we cannot input it in the interview for 1040.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JFore
from Lafayette,Louisiana
Verified Purchase:Yes
I could not go back and remove/correct an entry. This decreases accuracy overall.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock