Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Accuracy check is awesome!
on April 5, 2019
Posted by: Somebody who likes This
from SC
The software is easy to use and has interviews to guide you. Then when you are done you can do an accuracy check. If you use it every year you can import your prior year tax return to guide you and save time. Tax professional are not going to take the time to find the extra deductions the software will guide you to.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
simple, easy preparation.
on April 5, 2019
Posted by: Marmaduke6893
from St. Louis
I have used the software for more than 15 years, always very happy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Chat with Tax Professional was made harder to use
on April 5, 2019
Posted by: wahine2
from Hawaii
I have been purchasing this software, since I can chat with tax professional for free.
It had been so easy, but not this year.
To find the link was made too complicated, and waiting time was not showing, which made it harder to use.
Hope this was not done intentionally.
It had been so easy, but not this year.
To find the link was made too complicated, and waiting time was not showing, which made it harder to use.
Hope this was not done intentionally.
Pros: Easy to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
ok
on April 4, 2019
Posted by: Sasha 74
from OKC, OK
it was difficult to go back to the return, I haven't figured out how to look at at the whole return to see if something is missing.a couple pf entries never made it. had to delete the whole return and start over/
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Pretty good but not spectacular
on April 4, 2019
Posted by: BZ2018
from Nashville
Have used H&R for over a decade now. I was surprised that the product only included Federal file and not state even though the state program was included. Also was surprised that tax modeling required redundant entries. If I've entered the data one and it was classified correctly why would I need to enter it again? I was verifying that Married Filing Joint was still better than Married Filing Separate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use.
on April 4, 2019
Posted by: AnnMMMM
from Forest Park, IL
I have been using your programs for years and enjoy the way it prompts you to enter data correctly.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
misleading
on April 4, 2019
Posted by: jdlaw
You represented 3 state returns could be filed. Untrue, there is a fee. Additional state is outrageously overpriced.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on April 4, 2019
Posted by: DonAH
from Arlington. VA
I have been a loyal customer since 2009. Great product
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock