Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3
Double charged
on April 8, 2019
Posted by: LEL2019
from San Diego, CA
Maybe user error, but it double charged for my state return when it didn't accept the first code. Please update and make it easier for any user errors, if code was inputted incorrectly. Thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on April 7, 2019
Posted by: Randy3
from Arkansas
The easiest we've EVER filled. All we had to do was answer questions and enter information. This method of doing taxes paid for itself. The only noticeable drawback was that I had to "play" with filing status to maximize our refund.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Logical, smart, and complete!
on April 7, 2019
Posted by: Ray Ryan
from AURORA, IL
I’ve been using H&R Block Tax Software for 10+ years - And I love It - logical and easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good advice
on April 7, 2019
Posted by: marti15
I found the program a little hard to navigate but the advice for the forms and lines was helpful.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Blows up without warning - Save Often!!!
on April 7, 2019
Posted by: JohnR198
from New York
This is the buggiest version of H&R Block software I have ever encountered and I have been using it for over 20 years (when it was TaxCut). It blew up constantly. It blew up after entering all of my W2 information for 2 jobs and I had to start all over agian! After that I got into the habit of pressing Command+S after every page because I never knew when it was going to quit and I'd have redo from 5 or 6 pages back. Horrible experience on the Mac.
I isn't smart enough to print out NYS voucher pages. It knows I owe money, it know I'm mailing a check, yet the voucher to mail the state check is not in the printouts? I have to go back and show all forms and print the voucher manually out myself. Not what I expected from H&R Block.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Difficult using with a Mac This Year
on April 7, 2019
Posted by: Mixed
I am very grateful for H&R Block's tax filing software. I believe it is potentially the best. Unfortunately this year I had to spend about 5.5 hours on the phone with them because of problems getting it to run with a Mac computer. If I'm going to use them again next year then I hope they fix their software problems so I can do it on a Mac.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great East to Use Tax Product
on April 7, 2019
Posted by: tarnold
from Daly City, Ca
I've used H&R Block since they were previously Taxcut, and I haven't fund any easier program!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Almost Great
on April 7, 2019
Posted by: John from MA
from South Shore MA
Can you please find a solution that allows Fed.Forms to accompany Massachussetts e-file? Each year your program allows me to e-file my state return but it gets rejected later by MA because it needs copies of Federal Forms and I have to print and mail. Please find a solution that will either not allow certain filers to e-file, or enable necessary federal forms to accompany the state.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock