I bought this hoping it would help me quickly do my taxes. I spent hours trying to either troubleshoot software errors, or find answers to questions the software's help feature didn't have answers to.
I have been using the H&R Block software for a decade now and have noted that the tax law explanations are getting shorter and more confusing. I would rather read more and have better examples than have a short, quick read explanation that is too simple and leaves more questions. Also, HRB could help EVERYONE who buys their tax preparation software and then provide the COST information when the "tax preparation fee" question comes up in the interview process! That would be HUGE help to ALL of us who have bought their product on line. That isn't a rocket science issue and should be an easy fix going forward.
The most detailed tax software I have found with easy to understand guidance and advise. I have been using this product for a couple of years and is the only one I trust .
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast