I just downloaded it yesterday and finished up everything today! No problems with entering data, just followed the 'next' buttons and you walked me through everything very well.
User friendly. Excellent for rental property owners. H&R Block made it very simple. Only problem I have--and still need to resolve is backing the completed form on another source. I had problems with my printer and I wanted export the 1040 so I could print it on another computer.
I have used this software for the last 8 years, and it has worked very well for me. The only issue I have had is this year, I told the program that I wanted to print and mail my federal return so I could ensure having a copy, then when I told the program I wanted to efile, it wouldn't accept my activation code, and I had to get customer support to change the code. Maybe there should be clearer instructions about even if you choose efile, you can still print or save a copy of your return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The IRS keeps rejecting my return and it is not telling me why. The program is not particularly hard to use, but it's not working for some reason. Very frustrated. I have submitted several times.
I have been using H&R Block for years. We used to own an industrial electronics business and H&R Block made it easy to navigate. I now work from home and H&R Block makes it easy by helping me separate and calculate what is used in my home office and the rest of the house. It also helps me calculate business and personal usage of my vehicles.
Pros: Easy to prepare, Maximizes refund, Easy to import documents