Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3
Save in PDF
on April 13, 2019
Posted by: joenb
from Cleveland, TN
When saving a file in PDF format, I always get "Not Responding". The files saves, but the not responding message is annoying. I've used this software for four years, and this annoying message has always been there when saving in PDF. I wish you could resolve this issue.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
helped identify what suited our needs
on April 13, 2019
Posted by: mike4848
from bryan, texas
your product helped us finally file on time. it was simple and straight forward.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Update from Deluxe
on April 13, 2019
Posted by: HMK1
from Illinois
Update from Deluxe to Premium did not take as expected, took two calls to H&R Tech support to resolve - apparently needed to de-install Deluxe to apply Premium update. Confused that Print File screen appeared before completing E-file option - insutructions unclear, otherwise instructions adequate. Importing needs expanding (Wealthfront) but still a big plus.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Covers all situations in a user friendly interview
on April 13, 2019
Posted by: SharmaMK
from Chicago, IL
I found it very useful. Great software at a competitive price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Charged twice for state e-file
on April 13, 2019
Posted by: Maxistickedoff
from Jeff City,MO
Was fine until I tried to e-file my state return. Charged my charge card and then demanded I update the software. I updated the software and then it charged my charge card again when I tried to e-file my state return.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
H & R Block Premium
on April 13, 2019
Posted by: bishop4640
from Gadsden, AL
I have used H & R Block software for years and have always been pleased with it. I never could figure out how to include the scanned QBI Statement for Safe Harbor with my taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
So EASY even a guy with ten thumbs can do it
on April 13, 2019
Posted by: Norm3400
from Virginia
I've been using H&R Block software for taxings since it first appeared and I have always been impressed with how straightforward and complete the software takes me through the necessary schedules and calculates my best options
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Maybe it's a new program for me, or????
on April 13, 2019
Posted by: LarryMc
from Aurora CO
This was the hardest program to use, but after 4 attempts, I finally got a wonderful lady helper on the phone who was very patient for 1 1/.2 hours with me.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock